Branch Manager II: Multi-Branch Growth Leader

Provident Bank; New York (NY); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Tuition assistance

Disability insurance

Life insurance

Employee assistance program

Job summary

Provident Bank is seeking a Branch Manager II to lead multiple retail branch offices and drive growth in consumer and business banking relationships. The role covers operations, risk management, lending, product sales, and customer service across locations.

The candidate will mentor staff, collaborate with assistants, and participate in community events, with travel as needed. A strong track record in sales leadership and banking fundamentals is required.

Qualifications

• High School Diploma or GED.
• 7 years Branch Manager experience in a sales and service environment.
• Business development experience with strong community ties within the general area of branch locations.
• Demonstrate positive and professional client‑centric and service‑oriented attitude.
• Clearly communicates a vision and removes barriers for team success
• Proven ability to meet sales targets and production goals
• Excellent written and verbal communication skills
• Highly organized. Ability to plan and complete multiple priorities with competing deadlines
• Knowledgeable of banking operational processes and how they relate to Federal Regulations and Laws.
• Ability to work a flexible schedule based upon the needs of the business
• Ability to travel throughout the branch network.
• Experience managing multiple locations or managing remote locations.

Responsibilities

• Achieve all assigned goals and monitor sales results.
• Lead and mentor branch staff; conduct weekly huddle and meetings.
• Manage external sales calling program.
• Ensure exceptional customer service and risk management.
• Collaborate with Assistant Branch Managers on operations and reporting.
• Ensure compliance with bank policies and regulations.
• Participate in local community events and professional development.
• Perform supervisory responsibilities including hiring, training, and performance appraisals.

Skills

Sales leadership

Customer service

Communication skills

Team mentorship

Time management

Travel required

Education

Bachelor’s Degree – Business Administration or related field

High School Diploma or GED

Job description

Provident Bank is seeking a Branch Manager II to lead multiple retail branch offices and drive growth in consumer and business banking relationships. The role covers operations, risk management, lending, product sales, and customer service across locations.

The candidate will mentor staff, collaborate with assistants, and participate in community events, with travel as needed. A strong track record in sales leadership and banking fundamentals is required.