Senior Branch Leader: Growth, Service & Community

Provident Bank; United States; On-site; USD 70,000 - 88,000; Full time

Benefits offered by this job

Health and Wellness benefits

401(k) Retirement Plan

Tuition Disbursement and Loan Repay

Paid Time Off

Job summary

Provident Bank is seeking a Branch Manager II to lead growth in consumer and business banking relationships and oversee daily operations of multiple branch offices. You will drive sales, service quality, risk management and staff development in a dynamic retail banking environment.

You will guide teams, manage external sales, participate in leadership development, and partner with local organizations to expand deposits and loan activity.

Qualifications

• High School Diploma or GED.
• 7 years Branch Manager experience in a sales and service environment.
• Business development experience, with strong community ties within the general area of branch locations.
• Demonstrate positive and professional client-centric and service-oriented attitude.
• Clearly communicates a vision and removes barriers for team success
• Proven ability to meet sales targets and production goals
• Excellent written and verbal communication skills
• Highly organized. Ability to plan and complete multiple priorities with competing deadlines
• Knowledgeable of banking operational processes and how they relate to Federal Regulations and Laws.
• Ability to travel throughout the branch network.
• Experience managing multiple locations or managing remote locations.
• Bachelor’s Degree – Business Administration or related field preferred.
• Prior multi-branch/office management experience preferred

Responsibilities

• Achieve all assigned goals. Monitor all sales related goals for all branch team members and provide coaching as needed in the area of sales skills, recognizing opportunities while dealing with customers and prospective customers.
• Manage and perform external sales calling program.
• Provide positive leadership, mentorship and inspire all branch team members to reach their full potential.
• Participate in professional leadership development courses and product/service training.
• Responsible for the quality of service provided by branch team members; ensuring exceptional customer service is consistently delivered.
• Participate in local community events including Rotary Club, Chamber of Commerce, etc.
• Work with Assistant Branch Managers to direct branch staff and ensure compliance with policies and regulations.
• Collaborate with Assistant Branch Managers on supervisory responsibilities including hiring, training, performance appraisals, and corrective actions.
• Responsible for risk management-related issues concerning branches.
• Perform additional duties as required or assigned.

Skills

Excellent written and verbal comms

Highly organized

Sales targets & production goals

Banking operations knowledge

Travel across branch network

Manage multiple locations

Client-centric/service-oriented

Education

High School Diploma or GED

Bachelor’s Degree – Business Administration or related field (preferred)

Job description

Provident Bank is seeking a Branch Manager II to lead growth in consumer and business banking relationships and oversee daily operations of multiple branch offices. You will drive sales, service quality, risk management and staff development in a dynamic retail banking environment.

You will guide teams, manage external sales, participate in leadership development, and partner with local organizations to expand deposits and loan activity.