Branch Manager I: Lead, Grow & Elevate Community Banking

NBT Bank; Nashua (NH); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave

Comprehensive medical coverage

Dental and vision coverage

Retirement plans

Tuition reimbursement

Employee assistance program

Job summary

NBT Bank is seeking a Branch Manager to lead a Tier I Branch, modeling exceptional customer service and promoting bank products aligned to customer needs. The role oversees profitability, growth, and operation, coaching staff and driving outside business development. Travel up to 50% and NMLS certification required or obtainable after hire.

The position emphasizes leadership, sales coaching, and ensuring a positive banking experience for customers while representing the bank in the community.

Qualifications

• 4 year college degree or equivalent retail, retail banking, or financial services experience.
• NMLS certification required or ability to obtain upon hire.
• Outside business sales experience preferred.

Responsibilities

• Builds a motivated and high performing branch team through recruitment, training and development.
• Provides services to customers, including opening accounts and taking loan applications.
• Maintains branch compliance with audit and operations policies.

Skills

Communication

Leadership

Problem solving

Organizational skills

Customer relations

Adaptability

Education

Bachelor’s degree or equivalent

Tools

NMLS Certification

Job description

NBT Bank is seeking a Branch Manager to lead a Tier I Branch, modeling exceptional customer service and promoting bank products aligned to customer needs. The role oversees profitability, growth, and operation, coaching staff and driving outside business development. Travel up to 50% and NMLS certification required or obtainable after hire.

The position emphasizes leadership, sales coaching, and ensuring a positive banking experience for customers while representing the bank in the community.