Branch Manager I: Growth, Community & Team Leadership

Woodforest National Bank; Cincinnati (OH); On-site; USD 54,000 - 67,000; Full time

Job summary

Woodforest National Bank in Cincinnati, OH is seeking a Retail Branch Manager I to grow consumer and business relationships, lead a branch team, and deliver the Woodforest Experience to every customer daily. You will recruit and train staff, develop sales strategies, and foster community engagement.

Requirements include 5 years of sales/customer service experience (or a BA with 3 years) and 1 year of team leadership; travel up to 50% may be required.

Qualifications

• 5 years of relevant and transferrable sales and/or customer service experience.
• Bachelor’s degree and 3 years of relevant and transferrable sales and/or customer service experience.
• 1 year of experience leading and directing the activities of a sales team is required.
• Previous instore banking experience is preferred, but not required.
• We prefer candidates who reside within our community

Responsibilities

• Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Must be a “Keeper of the Woodforest Culture” and possess the ability to create energy around Retail objectives and initiatives.
• Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.
• Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers.
• Embrace and lead a technology driven customer experience.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.
• Inspire and lead team members to reach their full potential.
• Demonstrate flexibility to perform every other duty as assigned.

Skills

Outside sales

Customer service

Team leadership

Problem solving

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Cincinnati, OH is seeking a Retail Branch Manager I to grow consumer and business relationships, lead a branch team, and deliver the Woodforest Experience to every customer daily. You will recruit and train staff, develop sales strategies, and foster community engagement.

Requirements include 5 years of sales/customer service experience (or a BA with 3 years) and 1 year of team leadership; travel up to 50% may be required.