Branch Growth & Customer Experience Leader

Socket.dev; Dillon (SC); On-site; USD 55,000 - 75,000; Full time

Job summary

Woodforest National Bank is seeking a Retail Branch Manager I to drive growth in consumer and business relationships within our branch network. You will lead a team, promote products, and maintain outstanding customer service to deliver the Woodforest Experience.

Responsibilities include recruiting and coaching staff, expanding deposits and loans, and building partnerships with local retailers and community organizations to strengthen financial service delivery.

Qualifications

• Must have strong sales and customer service background.
• Ability to recruit, train and lead staff to meet goals.
• Experience mentoring junior staff and coordinating branch activities.

Responsibilities

• Achieve branch sales and revenue goals by promoting banking products and services.
• Lead and motivate staff to ensure profitability, customer experience, and growth.
• Develop strategies to grow consumer and business relationships and deposits/loans.

Skills

Outside sales

Sales aptitude

Interpersonal skills

Customer service

Coaching and leadership

Education

Bachelor’s degree with 3 years of relevant experience

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Retail Branch Manager I to drive growth in consumer and business relationships within our branch network. You will lead a team, promote products, and maintain outstanding customer service to deliver the Woodforest Experience.

Responsibilities include recruiting and coaching staff, expanding deposits and loans, and building partnerships with local retailers and community organizations to strengthen financial service delivery.