Branch Banking Leader: ESOP, Growth & Community Impact

Woodforest National Bank; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

ESOP ownership

401(k) match in ESOP

Medical coverage

Paid time off

Professional development

Community involvement

Job summary

Woodforest National Bank in Ohio is seeking a Retail Branch Manager I to lead branch sales growth, cultivate customer relationships, and drive community engagement. You will manage a team to meet revenue goals, recruit and train staff, and develop strategies to deepen consumer and business relationships at the Mason/OH branch.

The role requires strong leadership, outside calling, and a customer-first mindset, with flexibility to work extended hours as needed in a fast-paced banking environment.

Qualifications

• 5 years of relevant and transferrable sales and/or customer service experience.
• OR a Bachelor’s degree and 3 years of relevant and transferrable sales and/or customer service experience.
• 1 year of experience leading and directing the activities of a sales team is required.
• Previous instore banking experience is preferred, but not required.

Responsibilities

• Achieve branch sales and revenue goals by proactively identifying, marketing, and recommending banking products and services beneficial to the customer.
• Recruit, train, retain and motivate staff to ensure profitability, sales, customer experience, compliance, and growth objectives for assigned branches within the region.
• Develop and lead innovative strategies to grow, retain and deepen consumer and business relationships.
• Proactively grow business deposits and loans through inside and outside business calling.
• Enhance customer experience and the reputation of the Bank by warmly and sincerely greeting, engaging, and developing relationships with retail partners and customers.
• Embrace and lead a technology driven customer experience.
• Lead, partner and execute a community engagement strategy with a Community Development Relationship Manager in order to be an engaged and intrinsic community partner.

Skills

Sales aptitude

Customer service

People leadership

Communication skills

Community engagement

Education

Bachelor’s degree

High School Diploma or equivalent

Job description

Woodforest National Bank in Ohio is seeking a Retail Branch Manager I to lead branch sales growth, cultivate customer relationships, and drive community engagement. You will manage a team to meet revenue goals, recruit and train staff, and develop strategies to deepen consumer and business relationships at the Mason/OH branch.

The role requires strong leadership, outside calling, and a customer-first mindset, with flexibility to work extended hours as needed in a fast-paced banking environment.