Branch Manager: Growth, Team & Customer Experience

PNC; Indianapolis (IN); On-site; USD 90,000 - 140,000; Full time

Job summary

PNC in Greenwood, Indiana is seeking a Branch Manager to lead daily operations at the Greenwood Central branch. You will drive branch performance through planning, coaching and a customer-focused sales approach in an omni-channel environment.

You will recruit and develop a high-performing team, manage risk and compliance, and build strong relationships with local businesses and customers to grow share of wallet.

Qualifications

• Leadership and people management experience.
• Banking knowledge and risk/compliance awareness.
• Customer-focused sales and service skills.

Responsibilities

• Lead branch performance planning and execution.
• Drive revenue and customer loyalty through consultative advice.
• Deliver omni-channel customer experience across channels.
• Develop and coach branch team for high performance.
• Manage risk, compliance, and policies.
• Lead ecosystem partnerships and community involvement.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Job description

PNC in Greenwood, Indiana is seeking a Branch Manager to lead daily operations at the Greenwood Central branch. You will drive branch performance through planning, coaching and a customer-focused sales approach in an omni-channel environment.

You will recruit and develop a high-performing team, manage risk and compliance, and build strong relationships with local businesses and customers to grow share of wallet.