Senior Branch Manager — Growth, Service & Leadership

Beacon Bank; Pittsfield (MA); On-site; USD 66,699 - 122,975; Full time

Job summary

Beacon Bank seeks a Branch Manager II in Pittsfield, MA to lead a high-volume retail branch, grow deposits and revenues, and inspire a diverse team. You will mentor colleagues, develop new business in the community, and ensure compliance with bank standards.

You will coach staff on product knowledge, improve customer experience, and manage operations with a focus on risk mitigation and service excellence.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• Minimum 5 years of progressive banking or management/supervisory experience.
• Experience with commercial customers and lenders.
• Knowledge of bank operations, systems and compliance.

Responsibilities

• Lead branch leadership and business development to grow deposits and revenues.
• Provide exceptional customer experience and coach staff to enhance sales performance.
• Oversee branch operations and ensure adherence to security, audit, and regulatory procedures.
• Mentor and onboard managers; drive staff development and regulatory compliance.

Skills

Superior customer service

Relationship building

Strong communication

Leadership

Time management

Multi-tasking

Mentoring

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Beacon Bank seeks a Branch Manager II in Pittsfield, MA to lead a high-volume retail branch, grow deposits and revenues, and inspire a diverse team. You will mentor colleagues, develop new business in the community, and ensure compliance with bank standards.

You will coach staff on product knowledge, improve customer experience, and manage operations with a focus on risk mitigation and service excellence.