Branch Manager: Growth, Operations & Team Leadership

Praxy; Appleton (WI); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) match

8 Paid holidays

Paid Time Off

Boot Allowance

Wellness program with rewards

Flexible Savings Options

Employee Assistance Program

Job summary

County Materials in Appleton, WI is seeking a Branch Manager L&M to lead all branch operations, drive financial performance, and deliver a best-in-class customer experience. You will partner with regional and corporate leadership to execute business strategies, improve efficiency, and develop a strong talent pipeline.

Ideal candidates have 2+ years of supervisory experience in branch operations, strong leadership, budgeting, and a proven ability to manage safety, inventory, and service quality

Qualifications

• Two or more years of progressively responsible experience in branch operations, sales, distribution, retail, construction materials, or a related field preferred.
• Minimum of two years of supervisory or management experience with responsibility for employee selection, coaching, performance management, and corrective action required.
• Demonstrated ability to manage financial results, budgets, operational goals, and performance metrics.
• Strong leadership and coaching skills with the ability to build an accountable, customer-focused team.
• Sound judgment, problem-solving ability, and confidence making timely business and personnel decisions.
• Excellent verbal and written communication, interpersonal, and organizational skills.

Responsibilities

• Lead all aspects of branch operations including sales, customer service, inventory, logistics, staffing, safety, and facility upkeep.
• Own the financial performance of the branch by developing and executing plans to achieve revenue, profitability, expense, and growth goals.
• Establish branch goals, monitor key performance indicators, identify performance gaps, and implement corrective actions.
• Partner with the Regional Sales Team to develop customer relationships, execute sales strategies, and achieve branch sales targets.
• Deliver a best-in-class customer experience by resolving concerns, maintaining service standards, and promoting responsive, solution-oriented support.
• Plan branch staffing needs and partner with Talent Acquisition to recruit, select, onboard, and retain qualified team members.
• Coach and develop employees through clear expectations, regular feedback, performance management, recognition, and succession planning.
• Foster a collaborative, accountable, and inclusive work environment that reflects company values and supports employee engagement.
• Oversee inventory accuracy, product availability, receiving, storage, and material movement while minimizing loss and excess inventory.
• Identify and implement process improvements that increase operational efficiency, service quality, and productivity.
• Implement and enforce all safety programs, training requirements, and safe work practices; promptly address hazards and incidents.
• Ensure compliance with company policies, procedures, applicable laws and regulations, and branch appearance standards.
• Serve as the primary liaison between branch employees and regional and corporate leadership, communicating business needs, results, and priorities.
• Operate equipment, including a forklift or skid steer, as needed and when properly trained and authorized.
• Perform other duties as assigned to support branch and organizational needs.

Skills

Leadership

Operations Management

Budgeting

Sales & Business Development

Planning & Organizing

Communication

Safety Mindedness

Education

Associate or bachelor’s degree in business, operations, management, or a related field

Job description

County Materials in Appleton, WI is seeking a Branch Manager L&M to lead all branch operations, drive financial performance, and deliver a best-in-class customer experience. You will partner with regional and corporate leadership to execute business strategies, improve efficiency, and develop a strong talent pipeline.

Ideal candidates have 2+ years of supervisory experience in branch operations, strong leadership, budgeting, and a proven ability to manage safety, inventory, and service quality