Branch Manager: Growth & Leadership in San Jose

Citi; San Jose (CA); On-site; USD 80,000 - 121,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident & disability insurance

Wellness programs

Paid time off

Job summary

Citi is seeking a Branch Manager in San Jose, CA to lead a sales and service team, drive growth, and enhance client loyalty. The role emphasizes planning, budgeting, staff development, and adherence to regulatory standards in a fast-paced banking environment. Strong leadership and communication are essential.

The position requires 5-8 years of experience, a Bachelor's degree, and proven ability to manage teams. Full-time role with competitive benefits and salary.

Qualifications

• 5-8 years of relevant experience in banking or financial services.
• Proven experience managing teams.
• Clear and concise written and verbal communication skills.
• Analytic skills and risk-awareness in decision making.

Responsibilities

• Administer branch sales, service, control and HR management.
• Lead staff to align priorities and maintain high customer service levels.
• Execute budgeting to meet branch annual goals.
• Hold daily huddles to communicate goals, strategies and expectations.
• Monitor branch performance and implement corrective actions for customer satisfaction.
• Oversee branch controls and compliance to manage risk and audit ratings.
• Identify training needs and develop staff through supervision and career development plans.
• Lead recruitment and onboarding for sales and operations staff.
• Assess risk in business decisions and ensure ethical conduct and regulatory compliance.

Skills

Team leadership

Written & verbal comms

Analytical skills

People management

Education

Bachelor's degree

Job description

Citi is seeking a Branch Manager in San Jose, CA to lead a sales and service team, drive growth, and enhance client loyalty. The role emphasizes planning, budgeting, staff development, and adherence to regulatory standards in a fast-paced banking environment. Strong leadership and communication are essential.

The position requires 5-8 years of experience, a Bachelor's degree, and proven ability to manage teams. Full-time role with competitive benefits and salary.