Branch Manager - Growth & Customer Experience (Elgin)

PNC; South Elgin (IL); On-site; USD 77,000 - 129,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life insurance

Short and long-term disability

401(k) with match

Pension and stock purchase plans

Dependent care reimbursement

Back-up child/elder care

Educational assistance

Wellness program

Job summary

PNC is seeking a Branch Manager for the Elgin South location in Elgin, IL. The role leads branch performance, drives revenue, and builds customer loyalty through consultative interactions and omni-channel solutions.

You will manage risk, coach a high-performing team, and ensure compliant operations while delivering a differentiated client experience. Based in-office at 835 S Randall Rd, this position emphasizes talent development, onboarding, and community engagement to grow share-of-wallet with

Qualifications

• Roles at this level typically do not require a university/college degree, but do require related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Leading all aspects of branch performance and driving revenue growth.
• Deliver consultative interactions with clients and solutions to enhance financial well being.
• Create a differentiated customer experience in an omni channel environment.
• Coach and develop branch team members and ensure effective onboarding.
• Manage risk, compliance, and talent development in the branch.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Effective Communications

Managing Multiple Priorities

Sales Management

Digital Awareness

Education

No Degree

Job description

PNC is seeking a Branch Manager for the Elgin South location in Elgin, IL. The role leads branch performance, drives revenue, and builds customer loyalty through consultative interactions and omni-channel solutions.

You will manage risk, coach a high-performing team, and ensure compliant operations while delivering a differentiated client experience. Based in-office at 835 S Randall Rd, this position emphasizes talent development, onboarding, and community engagement to grow share-of-wallet with