Branch Leader: Drive Growth & Client Experience

PNC; Elgin (IL); On-site; USD 77,000 - 129,000; Full time

Benefits offered by this job

401(k) with PNC match

Medical / dental / vision coverage

Paid time off & holidays

Parental leave options

Job summary

PNC is seeking a Branch Manager in Elgin, IL to lead all aspects of branch performance, drive revenue, and ensure a differentiated client experience. You will coach a high performing team, onboard and develop staff, and collaborate with ecosystem partners to expand share-of-wallet.

The role emphasizes risk management, compliance and strong leadership to deliver financial well-being for clients. Based in the Elgin South branch, you will manage operations, talent development and community

Qualifications

• Typically requires 3+ years of related experience.
• No degree required; combinations of education and experience may be considered.

Responsibilities

• Lead all aspects of branch performance, drive revenue and customer loyalty.
• Grow branch revenue through consumer and business client engagements and ecosystem partners.
• Coach staff to deliver a differentiated client experience and consultative solutions.
• Develop talent through onboarding, coaching and ongoing performance management.
• Mitigate risk and ensure regulatory compliance across the branch.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Education

No Degree

Job description

PNC is seeking a Branch Manager in Elgin, IL to lead all aspects of branch performance, drive revenue, and ensure a differentiated client experience. You will coach a high performing team, onboard and develop staff, and collaborate with ecosystem partners to expand share-of-wallet.

The role emphasizes risk management, compliance and strong leadership to deliver financial well-being for clients. Based in the Elgin South branch, you will manage operations, talent development and community