Branch Manager/FT/So. Nashua

Triangle Credit Union; Nashua (NH); On-site; USD 70,000 - 95,000; Full time

Job summary

Triangle Credit Union in Nashua, NH seeks a Branch Manager for the So. Nashua location. The role focuses on leading branch operations, achieving service and sales goals, and guiding staff in delivering Triangle's Service Strategy.

The successful candidate will oversee personnel, drive growth, manage lending activities, and collaborate with senior leadership to ensure branch performance aligns with organizational plans. On-site role with community involvement.

Qualifications

• Two-year college degree or equivalent education/training.
• Experience in a leadership role is required.
• Lending and mortgage experience preferred.
• Prior business development and sales management experience.

Responsibilities

• Directs, develops, motivates, hires, and disciplines branch personnel; administers performance evaluations and recommends actions.
• Leads Service Strategy implementation through coaching and employee execution.
• Monitors operating results relative to objectives and initiates corrective actions.
• Maintains communications with Senior VP of Member Services; prepares reports and attends management meetings.
• Represents the branch in relationships with members, sponsor organizations, suppliers, and other financial institutions.
• Controls past-due and charged-off accounts for the branch.
• Sets branch goals aligned with company objectives.
• Evaluates individual and group performance against goals; responsible for branch operations and sales targets.
• Assists in branch development within the community.

Skills

Staff development

Leadership

Lending/mortgage experience

Business development sales management

Education

Two-year college degree

Tools

Windows-based systems

Job description

Branch Manager/FT/So. Nashua

Full Time Management 166 DW Hwy Nashua B-4 Nashua, NH, US

13 days ago Requisition ID: 1781

Role:

Ensure the branch meets organizational, financial, operational, service, and growth plans.

Essential Functions & Responsibilities:

• Directs, develops, motivates, hires, and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions.
• Provides current and new members with Triangle's model of Service Strategy in leading by example; through coaching, and employee execution.
• Monitors branch operating results relative to established objectives and insures that appropriate steps are taken to correct unsatisfactory conditions.
• Maintains communications with the Senior Vice President of Member Services; prepares and submits standard reports, and attends scheduled management meetings.
• Represents the branch, as appropriate, in its relationships with members, sponsor organization(s), suppliers, other financial institutions, and similar groups.
• Controls past-due and charged off accounts for the branch.
• Establishes branch goals as aligned with company goals.
• Compiles and evaluates individual and/or group performance relative to goals.
• Accountable for all branch operations and sales goals.
• Assists in branch development within the community.
• Provides support and recommends actions in regards to systems and policy applications.
• Monitors all branch activities to insure they are in compliance with established credit union policies and procedures.
• Ensures Triangle's Service and Sales Strategies programs are adhered to through modeling, coaching, and accountability.
• Performs other related duties as assigned.

Knowledge and Skills:

• * Experience * Staff development, coaching, and goal setting
• * Experience in a leadership role required
• * Lending and mortgage experience preferred
• * Prior Business Development and Sales Management experience

Education (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills Work frequently involves exercising advanced conflict resolution, giving material presentations, and resolving issues impacting multiple departments or divisions. Role also requires the ability to motivate or influence others as a material part of the role, with a significant level of diplomacy and trust. Obtaining cooperation (internally and/or externally) is an important part of the role and a high level of interpersonal skills is critical to the success of this position.

Other Skills

• * Team Building Skills
• * Computer Literacy with Window Based Systems
• * Analytical Skills

Physical Requirements

Work Environment Member Facing/Fast Paced/Team Oriented

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities