Branch Manager - Fort Fairfield

The County Federal Credit Union; Fort Fairfield (ME); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401k with employer contribution up to

Paid time off

Tuition reimbursement

Profit sharing

Job summary

The County Federal Credit Union in Fort Fairfield is seeking a full-time Branch Manager/Loan Officer to lead daily branch operations and drive member satisfaction.

You will develop new business, deepen relationships, coach staff, and guide loan processing including consumer, mortgage, and home equity, while ensuring compliance and excellent service.

Qualifications

• Experience in branch operations or loan officer roles.
• Strong customer service and communication skills.
• Familiarity with consumer mortgage and home equity loan policies.

Responsibilities

• Manage daily branch operations and staff performance.
• Lead the team to meet branch goals and customer service standards.
• Develop new business and deepen member relationships.
• Explain loan policies and process applications for various loan products.

Skills

Branch management

Loan officer

Customer service

Team leadership

Tools

Microsoft Office

Job description

The County Federal Credit Union prides itself on building lifelong relationships that support the success of our members and the communities we serve. Named one of the “Best Places to Work in Maine” and if you are a professional looking for a career not just a job, you are looking in the right place! We focus on career development and promotion – people are the core of everything we do. We offer a competitive benefits package including a very strong 401k plan with an employer contribution up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing and more!

The County Federal Credit Union has an immediate opening for a full-time Branch Manager/Loan Officer in Fort Fairfield!

The Branch Manager is responsible in the management of daily operations of a branch efficiently. Provide leadership in partnership with the other management team members and meet established goals. Develop new business and deepen member relationships while providing a superior level of member service. Promote a positive culture through coaching, guidance, and staff motivation. Interact with members on escalated issues, utilizes resources, and provides resolutions within authorization level. Ensure employees meet goals and educate members on appropriate products and services. Actively train on updates, changes to policies and procedures, and ensures compliance. Must have excellent organizational as well as oral and written communication skills. This position entails reviewing and processing applications for a variety of loans including consumer, mortgage and home equity. Responsibilities include explaining loan policies, evaluating and approving loans, and ensuring members and prospective members are always serviced promptly and professionally. Ability to operate various computer applications including Microsoft Office products to include Word, Excel, and Outlook.

This is a great opportunity for a career if you enjoy positively impacting people’s lives and want to contribute to our mission,

Equal Opportunity Employer