Branch Manager - El Dorado

Citizens-Bank-of-Kansa; El Dorado (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Citizens Bank of Kansas is seeking a Branch Manager in El Dorado, KS to lead the retail team, drive growth, and deliver exceptional service to customers and the community.

The role emphasizes coaching, relationship building, and cross-functional collaboration to achieve branch and bank-wide goals, with a focus on developing people and maintaining high service standards.

Qualifications

• Two or more years of banking and leadership/management experience preferred.
• Bachelor’s degree preferred.
• Experience in sales and relationship building preferred.
• Proficiency in Microsoft Office.
• Demonstrated leadership and team-building abilities.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.

Responsibilities

• Coach, lead, and motivate the retail team to achieve individual, branch, and bank-wide goals.
• Lead by example by delivering exceptional customer service and providing consistent, thoughtful follow-up.
• Develop, build, and maintain strong customer relationships.
• Coordinate and oversee the day-to-day retail functions of the branch.
• Identify and pursue new business opportunities by building relationships with current and prospective customers, both inside and outside the bank.
• Promote a strong culture of teamwork and collaboration across all areas of the bank.
• Support the professional growth and development of team members.

Skills

Banking experience

Leadership

Sales experience

Relationship building

Communication skills

Attention to detail

Organizational skills

Team leadership

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Are you passionate about customer service, building relationships, and helping a team succeed? Do you thrive in a collaborative environment and enjoy opportunities to grow and develop professionally? If so, we’d love to hear from you!Citizens Bank of Kansas, a fourth-generation, family-owned community bank, is seeking an experienced and team-oriented Branch Manager to join our El Dorado, Kansas team. As Branch Manager, you’ll play a key role in leading our retail team and driving the continued growth, success, and profitability of the branch. We’re looking for a positive, motivated leader who enjoys developing people, building strong customer relationships, and making a meaningful impact in the community.Responsibilities:Coach, lead, and motivate the retail team to achieve individual, branch, and bank-wide goals.Lead by example by delivering exceptional customer service and providing consistent, thoughtful follow-up.Develop, build, and maintain strong customer relationships.Coordinate and oversee the day-to-day retail functions of the branch.Identify and pursue new business opportunities by building relationships with current and prospective customers, both inside and outside the bank.Promote a strong culture of teamwork and collaboration across all areas of the bank.Support the professional growth and development of team members.We’re seeking a friendly, organized, and self-motivated leader who brings:Two or more years of banking and leadership/management experience preferred.Bachelor’s degree preferred.Experience in sales and relationship building preferred.Proficiency in Microsoft Office.Demonstrated leadership and team-building abilities.A strong commitment to exceptional customer service.A positive, can-do attitude.Excellent verbal and written communication skills.Strong attention to detail and organizational skills.Why Join Citizens Bank of Kansas?At Citizens Bank of Kansas, we believe our people are at the heart of our success. As a family-owned community bank, we’re proud to offer a supportive, team-oriented workplace where employees have opportunities to grow, develop their careers, and make a difference in the communities we serve.If you’re ready to bring your leadership skills, customer-first mindset, and passion for teamwork to a growing community bank, we invite you to apply and become part of the Citizens Bank of Kansas team!Citizens Bank of Kansas is an Equal Opportunity Employer.