Branch Manager, DeNovo District

Jobtailor; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Wells Fargo in New York seeks an experienced Branch Manager to lead and develop a high-performing branch team. You will drive growth in checking, deposits, lending, and investments while maintaining a strong focus on risk and compliance.

The role requires coaching, inclusive leadership, and collaboration with internal partners to deliver tailored financial solutions. The position emphasizes customer-centered service, digital banking education, and building wallet share within affluent and

Qualifications

• 5+ years of banking, financial services, or Branch Network experience.
• 2+ years of leadership experience.
• Proven ability to hire, coach, and develop sales professionals.
• Ability to analyze performance and drive growth across affluent and business segments.
• Knowledge of banking laws, compliance controls, and risk management.
• Bilingual proficiency in Chinese (Cantonese/Mandarin) or Korean desired.

Responsibilities

• Serve as the branch sales leader and drive growth in deposits, loans, and investments.
• Lead, coach, and develop a branch team to meet targets.
• Foster an engaged culture focused on customer financial needs and Wells Fargo solutions.
• Balance growth with operational risk management and regulatory compliance.
• Educate customers and demonstrate digital banking options.
• Collaborate with Wealth & Investment Management, Business Banking, and Home Lending partners.
• Manage performance through coaching and use of branch routines and feedback.

Skills

Branch leadership

Sales leadership

Coaching

Customer relationships

Digital banking

Time management

Independent judgment

Critical thinking

Team building

Engagement

Job description

• Serve as the branch sales leader
• Acquire, deepen, and retain customer relationships to drive growth in checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a branch team
• Foster an engaged and accountable culture focused on identifying customer financial needs and recommending Wells Fargo solutions
• Balance growth objectives with operational risk management
• Complete the Branch Manager Readiness Program before transitioning into a Branch Manager position, unless already serving as a Wells Fargo Branch Manager
• Provide inclusive leadership and manage performance through targeted coaching
• Deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability, confidence, and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending sales partners
• Educate customers and demonstrate digital banking options
• Use reporting and employee observations to improve team performance and expand primary bank relationships and wallet share
• Proactively manage risk, resolve issues, and model protective behaviors

Requirements

• 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
• 2+ years of leadership experience
• Proven ability to hire, coach, and develop sales professionals and direct reports
• Ability to lead a customer-focused sales culture and drive measurable growth
• Ability to analyze performance, identify strengths and opportunities, and execute action plans
• Independent judgment and critical thinking skills
• Ability to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
• Success managing and coaching across affluent, high net worth, and business customer segments
• Ability to identify complex financial needs and build relationships with customers, internal partners, and community stakeholders
• Ability to lead teams in influencing, educating, and connecting customers to technology
• Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention
• Bilingual speaking proficiency in Chinese (Cantonese), Chinese (Mandarin), or Korean is desired
• Ability to work a schedule that includes Saturdays
• Ability to travel in assigned geography up to 50% of the time during the first 6 months and before placement in a specific branch
• SAFE registration required at the time of employment; Wells Fargo initiates the process after the start date
• Loan Originators must meet LO/CFPB requirements and Wells Fargo policies, including financial responsibility, character, fitness, and criminal background standards
• Must pass applicable credit review and ongoing screening
• Not eligible for Visa sponsorship

Core Competencies

Demonstrates strong leadership in driving sales growth and managing branch operations while fostering a customer-focused culture. Proficient in coaching teams, analyzing performance metrics, and ensuring compliance with banking regulations.

Highest-signal resume keywords

• Branch Sales Leadership
• Coaching And Developing Sales Professionals
• Customer Relationship Management
• Banking Laws And Regulations Knowledge
• Bilingual Proficiency In Chinese Or Korean

Hard Skills

• Banking
• Financial Services
• Operational Risk Management
• Performance Analysis
• Sales Culture Leadership
• Loan Originator Requirements
• Customer Financial Needs Assessment
• Digital Banking Education
• Time Management
• Delegation

Soft Skills

• Independent Judgment
• Critical Thinking
• Team Building
• Engagement
• Accountability

Certifications & Qualifications

• SAFE Registration

Industry Keywords

• Branch Network Experience
• High Net Worth Customer Segments
• Community Stakeholder Engagement
• Loss Prevention
• Compliance Controls