Branch Manager

Jobtailor; Springfield (VA); On-site; USD 75,000 - 110,000; Full time

Job summary

Wells Fargo in Springfield, VA is seeking a Branch Manager to lead a high-performing team and drive growth in deposits, lending, and investments. You will coach staff, manage customer relationships, and ensure strong risk controls while promoting digital banking solutions.

The role requires strong leadership, performance analysis, and the ability to travel as needed. You will partner with internal teams and guide a customer-focused sales culture to achieve measurable growth.

Qualifications

• 5+ years of banking, financial services, or Branch Network experience.
• 2+ years of leadership experience.
• Ability to travel up to 50% of the time during the first 6 months.
• SAFE registration required at the time of employment.
• Loan Originators must meet LO/CFPB requirements.

Responsibilities

• Lead branch sales and manage customer relationships.
• Grow deposits, loans, and investments.
• Coach and develop branch team.
• Ensure risk controls and operational soundness.
• Educate customers on digital banking options.

Skills

Sales Growth

Customer Relationship Management

Performance Analysis

Coaching and Development

Independent Judgment

Critical Thinking

Time Management

Delegation

Team Leadership

Strategic Planning

Tools

Digital Banking Technology

Branch Manager Routines

Job description

• Serve as the sales leader of the branch, accountable for acquiring, deepening, and retaining customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop a high-performing branch team
• Establish clear expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability, confidence, and productivity
• Partner with internal sales teams across Wealth & Investment Management, Business Banking, and Home Lending
• Educate customers about digital banking options and demonstrate available technology
• Analyze reporting and employee observations to identify strengths and opportunities
• Execute action plans to improve team performance and expand primary bank relationships and wallet share
• Balance growth, operational soundness, and talent decisions while managing risk and resolving issues
• Complete the Branch Manager Readiness Program, including mentorship, job shadowing, and practical branch-operations training, before transitioning into a Branch Manager position

Requirements

• 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
• 2+ years of leadership experience
• Ability to work a schedule that includes Saturdays
• Ability to travel in assigned geography up to 50% of the time during the first 6 months and prior to or until placement in a specific branch
• SAFE registration required at the time of employment
• Loan Originators must meet LO/CFPB requirements
• Must comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background
• This position is not eligible for Visa sponsorship
• Ability to hire, coach, and develop sales professionals and direct reports
• Ability to lead a customer-focused sales culture and drive measurable growth
• Ability to analyze performance and execute action plans
• Independent judgment and critical thinking skills
• Ability to manage time, prioritize, and delegate tasks
• Experience managing and coaching across affluent, high net worth, and business customer segments
• Ability to identify complex financial needs and build strong relationships
• Ability to lead teams in influencing, educating, and connecting customers to technology
• Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention

Core Competencies

Demonstrates expertise in driving sales growth and managing customer relationships within the banking sector, while leading and developing high-performing teams. Proficient in analyzing performance metrics and executing strategic action plans to enhance operational effectiveness and customer engagement.

Highest-signal resume keywords

• 5+ Years Banking Experience
• 2+ Years Leadership Experience
• SAFE Registration
• Loan Originator Compliance
• Knowledge of Banking Regulations

ATS Optimization Keywords

Hard Skills

• Sales Growth Strategies
• Performance Analysis
• Customer Relationship Management
• Financial Needs Assessment
• Action Plan Execution

Soft Skills

• Coaching and Development
• Independent Judgment
• Critical Thinking
• Time Management
• Delegation

Certifications & Qualifications

• SAFE Registration

Industry Keywords

• Banking Laws
• Compliance Controls
• Operational Risk Management
• Loss Prevention
• Customer Segmentation

Tools & Technologies

• Digital Banking Technology
• Branch Manager Routines