Branch Manager

Jobtailor; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Job summary

Wells Fargo is seeking an experienced Branch Manager in Washington, DC to lead a branch team, grow deposits, lending, and investments, and deepen customer relationships. You will coach staff to meet sales goals and ensure risk controls align with banking regulations.

You will partner with Wealth & Investment Management, Business Banking, and Home Lending teams while delivering digital banking options to customers.

Qualifications

• 5+ years in banking or related field.
• 2+ years in a leadership role.
• Ability to work Saturdays.
• Wells Fargo SAFE registration required.
• LO/CFPB compliance for Loan Originators.
• Willingness to travel up to 50%.
• No Visa sponsorship eligibility.
• Coach and develop sales professionals.
• Knowledge of banking laws and risk controls.
• Strong analytical and judgment skills.

Responsibilities

• Lead branch team and drive sales growth.
• Acquire, deepen, and retain customer relationships.
• Coach and develop branch staff.
• Drive growth in deposits, lending, cards, and investments.
• Ensure operational soundness and risk controls.
• Educate customers about digital banking options.
• Partner with Wealth & Investment, Business Banking, and Home Lending.
• Transition into Branch Manager after readiness program.

Skills

Branch Leadership

Customer Relationships

Coaching

Regulatory Knowledge

SAFE Registration

Job description

• Serve as the branch sales leader accountable for acquiring, deepening, and retaining customer relationships
• Drive growth in primary checking, deposits, lending, credit cards, and investments
• Lead, coach, and develop the branch team
• Establish expectations and manage performance through targeted coaching
• Identify customer financial needs and deliver tailored consumer and business solutions
• Use branch manager routines, observation, feedback, and follow-up to improve capability and productivity
• Partner with Wealth & Investment Management, Business Banking, and Home Lending teams
• Educate customers about digital banking options
• Analyze reporting and employee observations to improve team performance and expand relationship depth and wallet share
• Balance growth, operational soundness, and talent decisions while managing risk and resolving issues
• Complete the Branch Manager Readiness Program unless already serving as a Wells Fargo Branch Manager
• Transition into a Branch Manager position after successful completion of the readiness program, based on business need and branch availability

Requirements

• 5+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through work experience, training, military experience, or education
• 2+ years of leadership experience
• Ability to work a schedule that includes Saturdays
• Ability to travel in assigned geography up to 50% of the time during the first 6 months and prior to or until placement in a specific branch
• SAFE registration required at the time of employment
• Loan Originators must meet LO/CFPB requirements
• Must comply with Wells Fargo policies regarding financial responsibility, character, fitness, and criminal background
• This position is not eligible for Visa sponsorship
• Ability to hire, coach, and develop sales professionals and direct reports
• Ability to lead a customer-focused sales culture and drive measurable growth
• Ability to analyze performance and execute action plans
• Independent judgment and critical thinking skills
• Experience managing and coaching across affluent, high net worth, and business customer segments
• Ability to connect customers to technology and explain digital banking solutions
• Knowledge of banking laws and regulations, compliance controls, operational risk management, and loss prevention

Core Competencies

Demonstrates strong leadership in driving sales growth and managing branch performance while ensuring compliance with banking regulations. Capable of developing customer relationships and delivering tailored financial solutions through effective coaching and team management.

Highest-signal resume keywords

• Branch Sales Leadership
• Customer Relationship Management
• Coaching And Development
• Banking Laws And Regulations
• SAFE Registration

Hard Skills

• Financial Services Experience
• Performance Analysis
• Sales Culture Development
• Operational Risk Management
• Loan Originator Compliance

Soft Skills

• Independent Judgment
• Critical Thinking
• Coaching Skills
• Customer Focus

Certifications & Qualifications

• SAFE Registration

Industry Keywords

• Branch Network
• Compliance Controls
• Loss Prevention
• High Net Worth Customer Management
• Business Banking

Tools & Technologies

• Digital Banking Solutions