Branch Manager: Customer Service & Collections Leader

LendNation; Green Bay (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

Lend Nation in Green Bay, WI seeks a Full-Time Branch Manager to lead a busy branch, drive customer service excellence, and manage everyday banking operations. The role emphasizes supervising staff, controlling cash flow, and ensuring branch safety while meeting performance targets.

The ideal candidate will leverage prior management, collections, or retail experience to coach teams and deliver outstanding financial results for the branch.

Qualifications

• Excellent customer service and time management skills.

Responsibilities

• Conduct customer transactions with exceptional service.
• Supervise, coach and train branch employees.
• Manage and control cash flow, auditing, balancing, and banking tasks.
• Maintain branch safety and security standards.
• Address comments and complaints to obtain proper resolution.
• Monitor branch financial performance and meet profitability goals.

Skills

Customer service

Time management

Job description

Lend Nation in Green Bay, WI seeks a Full-Time Branch Manager to lead a busy branch, drive customer service excellence, and manage everyday banking operations. The role emphasizes supervising staff, controlling cash flow, and ensuring branch safety while meeting performance targets.

The ideal candidate will leverage prior management, collections, or retail experience to coach teams and deliver outstanding financial results for the branch.