Branch Manager | Lead Team, Cash Control, Sign-On Bonus

QC Holdings, Inc./LendNation; Green Bay (WI); Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Descripción de la vacante

Lend Nation is seeking an energetic Branch Manager at Branch 0254 in Green Bay, WI. You will lead daily operations, supervise staff, ensure compliance, and drive customer service excellence in a retail financial setting.

The ideal candidate has at least 2 years of management experience, strong communication skills, and the ability to train staff. Bilingual is a plus; valid driver license and reliable transportation required.

Formación

• Minimum of 2 years of experience in a management role.
• Experience in customer service/banking/cash handling/collections preferred.
• Excellent customer service and time management skills.
• Excellent written and verbal communication skills.
• Bilingual is a plus.

Responsabilidades

• Conducting customer transactions while ensuring exceptional customer service is provided at all times.
• Supervising, coaching and training branch employees.
• Managing and controlling cash flow, auditing, balancing, and banking efforts.
• Maintaining branch safety and security standards.
• Document, resolve, or refer customer and associate comments and complaints to obtain proper resolution.
• Monitoring and report branch financial performance and meet operating and profitability goals and objectives.
• Lead collection efforts on past due loans.
• Ensuring loans are in compliance with company and federal, state, and local laws.

Conocimientos

Management experience

Customer service

Cash handling

Banking/collections experience

Bilingual (plus)

Descripción del empleo

Lend Nation is seeking an energetic Branch Manager at Branch 0254 in Green Bay, WI. You will lead daily operations, supervise staff, ensure compliance, and drive customer service excellence in a retail financial setting.

The ideal candidate has at least 2 years of management experience, strong communication skills, and the ability to train staff. Bilingual is a plus; valid driver license and reliable transportation required.