Branch Leader: Customer Experience & Growth

Associated Bank - Corp; Town of Medford (WI); On-site; USD 58,000 - 100,000; Full time

Benefits offered by this job

401(k) and Pension

Paid time off

Diversity-focused employee resource/BR

Professional development

Employee stock purchase plan

Parental leave

Well-being programs

Job summary

Associated Bank in Wisconsin is seeking a Bank Manager to lead a dynamic branch team, drive sales and service excellence, and build lasting relationships with customers and the community.

You will oversee daily branch operations, ensure regulatory compliance, and develop goals and action plans to meet performance targets while reflecting the bank's values.

This role offers growth, inclusive culture, and opportunities to contribute to community initiatives.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2+ years of demonstrated sales leadership and/or supervisory experience.
• 2+ years of goals-based sales experience.
• 5+ years of relevant experience.

Responsibilities

• Lead, coach, and develop branch colleagues to achieve sales, service, and operational excellence.
• Manage daily branch operations, ensuring compliance with all policies, procedures, and regulatory standards.
• Drive business growth by acquiring new customers and deepening existing relationships through a needs-based approach.
• Partner with internal departments to deliver comprehensive financial solutions to customers and prospects.
• Recruit, hire, train, and retain high-performing team members who reflect Associated Bank's values and service commitment.
• Establish clear branch goals and action plans to meet or exceed performance targets.
• Champion change and foster an inclusive, positive work environment that supports collaboration and engagement.
• Represent the bank through active community involvement and promote diversity and inclusion initiatives.

Skills

Sales Leadership

Supervisory Experience

Relationship Building

Customer Service

Education

Associate degree or equivalent

Bachelor's degree in business/finance

Job description

Associated Bank in Wisconsin is seeking a Bank Manager to lead a dynamic branch team, drive sales and service excellence, and build lasting relationships with customers and the community.

You will oversee daily branch operations, ensure regulatory compliance, and develop goals and action plans to meet performance targets while reflecting the bank's values.

This role offers growth, inclusive culture, and opportunities to contribute to community initiatives.