Branch Manager: Customer Growth & Team Leader

PNC; Kirkwood (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

401(k) with company match

Paid holidays and vacation

Job summary

PNC Bank in Kirkwood, MO is seeking a Branch Manager to lead a high-performing team and deliver a differentiated customer experience in an omni-channel environment. You will drive branch performance, manage risk and compliance, and partner with ecosystem stakeholders to grow revenue and deepen community ties.

The role emphasizes coaching, talent development, and execution of a branded sales process to achieve sales targets and customer loyalty.

Qualifications

• Experience and competencies in retail banking leadership and branch operations.
• Ability to manage risk and ensure regulatory compliance in a complex environment.
• Proven ability to recruit, coach and develop a high-performing team.

Responsibilities

• Lead and execute a branded sales process to achieve targets and loyalty.
• Drive revenue growth through consumer and business banking strategies.
• Foster an inclusive, high-performing culture with effective onboarding and development.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results

Delegation

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Tools

Not Applicable

Job description

PNC Bank in Kirkwood, MO is seeking a Branch Manager to lead a high-performing team and deliver a differentiated customer experience in an omni-channel environment. You will drive branch performance, manage risk and compliance, and partner with ecosystem stakeholders to grow revenue and deepen community ties.

The role emphasizes coaching, talent development, and execution of a branded sales process to achieve sales targets and customer loyalty.