Branch Manager – Customer Experience Leader

Bangor Savings Bank; Bar Harbor (ME); Hybrid; USD 60,000 - 99,000; Full time

Job summary

Bangor Savings Bank in Bar Harbor, ME is seeking a Branch Manager to lead a team focused on delivering the world’s best customer experience. You’ll guide sales and coaching, develop lending expertise for consumer and business needs, and serve as a trusted advisor to customers.

You’ll recruit, train, and coach staff while ensuring branch operations run smoothly and compliantly. The role emphasizes community engagement, driving local market strategy, and achieving sales goals while maintaining

Qualifications

• High school diploma or equivalent; college or banking training helpful.
• Two years experience in sales, retail banking, lending, customer service and/or operations.
• Demonstrated advanced lending proficiency and PC literacy.

Responsibilities

• Lead a sales and coaching process to hit individual and team targets.
• Develop community engagement and customer advocacy.
• Oversee staffing, operations, risk compliance, and branch facilities.
• Recruit, hire, and manage performance; set local market strategy.

Skills

Sales experience

Retail banking

Lending proficiency

Customer service

Operations

Education

High school diploma or equivalent

Job description

Bangor Savings Bank in Bar Harbor, ME is seeking a Branch Manager to lead a team focused on delivering the world’s best customer experience. You’ll guide sales and coaching, develop lending expertise for consumer and business needs, and serve as a trusted advisor to customers.

You’ll recruit, train, and coach staff while ensuring branch operations run smoothly and compliantly. The role emphasizes community engagement, driving local market strategy, and achieving sales goals while maintaining