Branch Manager, Consumer Lending & Team Growth

Mariner Finance; Germantown (MD); On-site; USD 57,000 - 74,000; Full time

Job summary

Mariner Finance in Germantown, MD seeks a branch lending leader to exercise lending authority, coach staff, and drive branch growth. You will review applications, retain customers, and meet sales and delinquency targets through proactive leadership.

The role requires 3+ years in consumer lending, supervisory experience or equivalent training, and a relevant degree or licenses. Competitive base salary with monthly incentive and benefits available.

Qualifications

• Minimum of three (3) years of related experience in Consumer Lending/Financial Services.
• Two (2) years of supervisory experience or completion of a lending training program or similar course of study.
• Bachelor’s degree in Business, Accounting, Finance, Administration, Economics or military rank; substitutions may apply.
• Reliable transportation required.
• Excellent written and verbal communication skills with customers and staff.
• Proficiency in Microsoft Office and ability to learn financial services programs.
• Ability to complete duties in a timely and accurate manner.
• Demonstrated problem-solving, leadership and interpersonal skills in demanding situations.
• Must obtain licenses to sell insurance products offered by the branch.
• Work at the assigned branch location unless emergency as determined with regulatory guidance.

Responsibilities

• Exercise lending authority when reviewing and approving applications.
• Manage retention and maintenance of existing accounts to meet branch targets.
• Coach branch staff by providing actionable feedback to reduce turnover and improve service.
• Prepare and submit reports reflecting branch activity and growth.
• Develop business by networking with local establishments and building community relations.
• Implement internal branch auditing procedures to control negotiable items and records.
• Approve exceptions to policy as needed based on retention and related factors.
• Ensure compliance with policies and monitor monthly expenses per business plan.
• Investigate and resolve customer and employee inquiries and complaints.
• Attract, interview, and recommend candidates for vacancies.
• Participate in meetings and development activities to stay current with trends.

Skills

Customer service

Supervisory experience

Communication

Microsoft Office

Problem-solving

Attention to detail

Education

Bachelor’s degree in business, accounting, finance, administration or economics

Insurance licenses (if applicable)

Tools

Microsoft Office

Job description

Mariner Finance in Germantown, MD seeks a branch lending leader to exercise lending authority, coach staff, and drive branch growth. You will review applications, retain customers, and meet sales and delinquency targets through proactive leadership.

The role requires 3+ years in consumer lending, supervisory experience or equivalent training, and a relevant degree or licenses. Competitive base salary with monthly incentive and benefits available.