Branch Manager - Consumer Lending

Strive Solutions; Douglasville (GA); Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

Strive Solutions in Georgia seeks a General Manager for a high-volume consumer lending branch to lead daily operations and drive sales of short-term credit and related financial products. You will oversee branch performance, operations, and customer experience in a fast-paced environment, manage and develop team members, and ensure compliance with regulations.

This role requires strong leadership, sales and compliance expertise, cash handling controls, and the ability to maintain accurate

Qualificações

• Proven leadership and people-management skills
• Strong sales and operational management abilities
• Solid understanding of consumer lending compliance requirements
• Experience with cash control/operational controls
• Strong customer service and conflict resolution skills
• Accurate reporting/metrics management

Responsabilidades

• Oversee branch performance, operations, and customer experience in a fast-paced, performance-driven environment.
• Manage, coach, and develop team members to meet sales and service goals.
• Ensure strict compliance with applicable federal and state regulations, policies, and procedures.
• Maintain cash controls and follow internal handling procedures.
• Resolve escalated customer issues professionally and in line with company standards.
• Monitor key performance metrics and maintain accurate reporting and documentation.
• Promote integrity and strong service, supporting underbanked customers.

Descrição da oferta de emprego

General Manager for a high-volume consumer lending branch responsible for leading daily operations and driving sales of short-term credit and related financial products.

• Oversee branch performance, operations, and customer experience in a fast-paced, performance-driven environment.
• Manage, coach, and develop team members to meet sales and service goals.
• Ensure strict compliance with applicable federal and state regulations, policies, and procedures.
• Maintain cash controls and follow internal handling procedures.
• Resolve escalated customer issues professionally and in line with company standards.
• Monitor key performance metrics and maintain accurate reporting and documentation.
• Promote integrity and strong service, supporting underbanked customers.
  

Qualifications & Skills: Proven leadership and people-management skills, strong sales and operational management abilities, solid understanding of consumer lending compliance requirements, experience with cash control/operational controls, strong customer service and conflict resolution skills, and accurate reporting/metrics management.