Branch Manager - Construction Equipment Rentals & Service

Thompson Tractor Company, Inc.; Opelika (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Thompson Tractor Company, Inc. is seeking a Branch Manager for the Cat Rental Store in Opelika, AL.

You will lead branch operations including equipment rental, sales, service, and parts, ensuring customers are served at the highest level and fostering a culture of teamwork. Knowledge of the construction industry, multi-tasking, initiative, and strong customer service are essential as you hire, coach, and direct staff, develop business plans, maintain safety, and resolve customer issues while

Qualifications

• High school diploma or equivalent; college degree preferred.
• Experience in rental and construction industry is preferred.
• Proficient computer skills and basic typing required.

Responsibilities

• Create an environment that promotes teamwork.
• Develop and meet annual business plan targets for rental, sales, parts and service.
• Promote Thompson Tractor Company products and services.
• Hire, coach, and direct all branch employees.
• Negotiate settlements on customer complaints.
• Establish and maintain relationships with customers.
• Develop incentive programs to improve results.
• Assist in collecting past due invoices.
• Maintain a safe working environment and maintain facilities.

Skills

MS Office 365

Communication skills

Organizational skills

Outlook/SharePoint

Typing skills

Education

High school diploma or equivalent

Tools

Microsoft Dynamics AX 2012

Job description

Thompson Tractor Company, Inc. is seeking a Branch Manager for the Cat Rental Store in Opelika, AL.

You will lead branch operations including equipment rental, sales, service, and parts, ensuring customers are served at the highest level and fostering a culture of teamwork. Knowledge of the construction industry, multi-tasking, initiative, and strong customer service are essential as you hire, coach, and direct staff, develop business plans, maintain safety, and resolve customer issues while