Branch Manager

Southwest Title Loans, Inc; Tempe (AZ); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k program

Life insurance

Disability insurance

Paid vacation

Paid holidays

PTO

Sick days

Sundays off

40-hour work week

Job summary

Southwest Title Loans, Inc in Tempe, AZ is seeking a Branch Manager to oversee the branch’s overall performance, including sales, collections, and team development. You will lead a small team, drive daily execution, coach staff, and handle customer conversations related to payments as needed.

The role emphasizes accountability, structured processes, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Leading a team and being accountable for results.
• Holding coworkers to clear expectations and addressing performance directly.
• Having direct conversations with customers about payments.
• Operating in a structured, metric-driven environment.
• Managing multiple priorities in a fast-paced setting.
• Coach and develop team members to improve performance.
• Maintain structure and organization in daily operations.

Responsibilities

• Lead a small team and drive daily execution to meet results.
• Coach team members and hold coworkers accountable.
• Handle customer conversations related to payments as needed.
• Operate in a structured, metric-driven environment with multiple priorities.
• Take ownership of branch performance and drive continuous improvement.

Skills

Leadership

Accountability

Payments conversations

Structured environment

Multitasking

Coaching

Communication

Education

High School Diploma

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $21.10 - $22.07/hr.
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.