Branch Manager

Alabama Title Loans, Inc; Phenix City (AL); On-site; USD 2,197,000 - 2,301,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Life insurance

Paid vacation

Paid holidays

Sick days

Job summary

Alabama Title Loans, Inc is seeking a Branch Manager to oversee the overall performance of the Phenix City branch. You’ll lead a small team, drive daily execution, coach staff, and handle customer payment conversations to ensure targets are met.

You will operate in a structured, metric-driven environment, balancing multiple priorities while maintaining a high standard of service and results for the branch and its customers.

Qualifications

• Experience leading a small team and driving results.
• Ability to hold coworkers to clear expectations and address performance directly.
• Comfort with direct conversations with customers about payments.
• Operate in a structured, metric-driven environment.
• Manage multiple priorities in a fast-paced setting.

Responsibilities

• Lead the branch's overall performance including sales, collections, and team development.
• Coach and develop team members to improve performance and accountability.
• Handle customer payments discussions as needed.
• Ensure daily operations are organized and results are achieved.

Skills

Team leadership

Accountability

Coaching

Payments conversations

Metrics-driven

Prioritization

Time management

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $15.95 - $16.70/hr.
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.