Branch Manager

Texas Car Title & Payday Loan Services, Inc; Sherman (TX); On-site; USD 34,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Disability insurance

Paid vacation

Paid holidays

PTO

Sick days

Job summary

Texas Car Title & Payday Loan Services, Inc is seeking a Branch Manager to oversee the overall performance of the Sherman, TX branch, including sales, collections, and team development.

You will coach a small team, drive daily execution, and ensure results are consistently met. The role includes managing customer conversations about payments in a structured, metric-driven environment.

Qualifications

• Experience leading a small team with accountability for results.
• Ability to coach team members to improve performance and address issues quickly.
• Comfort discussing payments with customers in a professional manner.

Responsibilities

• Lead a team and be accountable for branch results.
• Hold coworkers to clear expectations and address performance directly.
• Execute daily operations with structure and organization.
• Coach and develop team members to improve performance.
• Take ownership of results and drive improvements.
• Manage customer conversations related to payments as needed.

Skills

Leading a team

Accountability

Performance coaching

Customer payments conversations

Structured, metric-driven

Multitasking

Education

High School Diploma or equivalent

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week - Monday thru Saturday
• Branch hours: Mon - Fri 10am - 6pm, Sat 9am - 1pm
• Every Sunday Off
• $16.25 - $17.00/hr.
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver's License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.