Branch Manager

Tennessee Title Loans, Inc; Bristol (VA); On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k program

Life insurance

Disability insurance

Paid vacation

Paid holidays

PTO and Sick days

40h work week

Branch hours Mon-Fri

Job summary

Tennessee Title Loans, Inc is seeking a Branch Manager to oversee the branch's overall performance, including sales and collections, while developing a small team and driving daily execution. You will coach staff, ensure accountability, and handle customer payments conversations as needed.

The role operates in a structured, metric-driven environment with a focus on results, managing multiple priorities in a fast-paced setting and delivering consistent branch outcomes.

Qualifications

• Leads a team and drives results in a structured, metric-driven environment.
• Coaches team members and holds coworkers accountable to expectations.
• Handles customer conversations related to payments when needed.

Responsibilities

• Own the branch's overall performance including sales and collections.
• Develop and manage a small team and daily execution to meet results.
• Coach and develop staff, ensuring accountability and performance.

Skills

Team leadership

Accountability

Customer payments conversations

Structured environment

Education

High School Diploma or equivalent

Job description

Branch Manager:

The Branch Manager is responsible for the overall performance of the branch , including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results


• Holding coworkers to clear expectations and addressing performance directly


• Having direct conversations with customers about payments


• Operating in a structured, metric-driven environment


• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently


• Coach and develop team members to improve performance


• Address issues quickly and directly


• Maintain structure and organization in daily operations


• Take full ownership of results and drive improvement

Compensation & Benefits

• Competitive hourly compensation + bonus potential


• Majority company paid Health, Dental and Vision


• 401k Program


• Company Paid - Life and Disability Insurance


• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days


• 40hr Work Week - Monday thru Saturday


• Branch hours: Mon - Fri 10am - 6pm, Sat 9am - 1pm


• Every Sunday Off


• $16.70 - $17.45/hour


• Monthly bonus potential

Minimum Requirements

• High School Diploma or equivalent


• Ability to work scheduled hours, including Saturdays


• Valid Driver’s License and reliable transportation


• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.