Branch Manager

Carolina Title Loans, Inc.; Sumter (SC); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, Dental & Vision

401(k) Plan

Life & Disability Insurance

Paid Vacation

Paid Holidays

PTO & Sick Leave

Bonus Potential

Job summary

Carolina Title Loans, Inc. is seeking a Branch Manager to drive the overall performance of the Sumter branch. You will lead a small team, execute daily operations, coach staff, and handle customer conversations related to payments as needed.

The role emphasizes accountability, structured processes, and managing multiple priorities in a fast-paced environment, with a focus on results and branch success.

Qualifications

• Experience leading a team and driving results.
• Ability to coach and develop staff and manage performance.
• Comfort discussing payments with customers and resolving issues.

Responsibilities

• Oversee overall branch performance including sales, collections, and team development.
• Lead a small team, drive daily execution, and ensure targets are met.
• Coach team, hold coworkers accountable, and handle payment-related conversations with customers.
• Operate in a structured, metric-driven environment and manage multiple priorities in a fast-paced setting.

Skills

Leading a team

Accountability

Customer payments

Structured environment

Prioritization

Education

High School Diploma or equivalent

Job description

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

• Leading a team and being accountable for results
• Holding coworkers to clear expectations and addressing performance directly
• Having direct conversations with customers about payments
• Operating in a structured, metric-driven environment
• Managing multiple priorities in a fast-paced setting

Performance Expectations

• Hold coworkers accountable and follow up consistently
• Coach and develop team members to improve performance
• Address issues quickly and directly
• Maintain structure and organization in daily operations
• Take full ownership of results and drive improvement
• Competitive hourly compensation + bonus potential
• Majority company paid Health, Dental and Vision
• 401k Program
• Company Paid - Life and Disability Insurance
• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days
• 40hr Work Week – Monday thru Saturday
• Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm
• Every Sunday Off
• $17.00-$17.79/hr.
• Monthly bonus potential
• High School Diploma or equivalent
• Ability to work scheduled hours, including Saturdays
• Valid Driver’s License and reliable transportation
• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.