Branch Manager

Adecco US, Inc.; Santa Ana (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Generous bonus plan

401(k) with company match

Medical, dental, and vision insurance

Life insurance

Employee Assistance Program

Flexible Spending Account

Paid vacation and sick time

9 paid holidays

Job summary

Adecco US, Inc. in Santa Ana, CA is seeking a Branch Manager to lead day-to-day operations across sales, service, route operations, warehouse, and administration.

This hands-on leader will develop the team, drive customer retention, and steer branch profitability while promoting a safe, high-performing work environment.

The role offers a competitive salary with a generous bonus plan and comprehensive benefits to support growth in a busy commercial setting.

Qualifications

• 3+ years of experience in sales, operations, management, or leadership.
• Strong experience leading and developing employees.
• Excellent customer service and relationship-management skills.
• Strong communication, organization, and time-management abilities.

Responsibilities

• Lead daily Branch operations across sales, service, warehouse, route delivery, and customer service.
• Coach and develop employees while maintaining accountability and performance standards.
• Recruit, train, motivate, and support team members.
• Provide regular performance feedback, coaching, and in-field support.
• Drive business growth, customer retention, and client satisfaction.
• Develop and maintain strong relationships with key customers.
• Support customer business reviews and resolve issues effectively.
• Monitor local market trends and competitor activity.
• Analyze Branch performance and help achieve sales and profit goals.
• Manage labor costs, expenses, and Branch resources.
• Help oversee P&L performance and financial objectives.
• Implement company initiatives to improve efficiency and results.
• Identify opportunities to improve processes and branch performance.
• Ensure equipment, inventory, and assets are protected.
• Promote a safe, positive, team-oriented work environment.

Skills

Leadership

Sales operations

Customer service

Team development

Communication

Tools

Microsoft Office

CRM systems

Job description

Branch Manager

Santa Ana / Orange County, CA

Salary: $80k-$110k DOE plus bonus

The Opportunity

We are seeking an experienced Branch Manager to lead the day-to-day operations of a busy local Branch supporting commercial customers.

This is a hands-on leadership role overseeing sales, service, route operations, warehouse, customer service, and administrative functions . The Branch Manager will be responsible for team performance, customer retention, business growth, employee development, and overall Branch profitability.

What You'll Do

• Lead daily Branch operations across sales, service, warehouse, route delivery, and customer service

• Manage, coach, and develop employees while maintaining accountability and performance standards

• Recruit, train, motivate, and support team members

• Provide regular performance feedback, one-on-one coaching, and in-field support

• Drive business growth, customer retention, and client satisfaction

• Develop and maintain strong relationships with key customers

• Support customer business reviews and resolve issues effectively

• Monitor local market trends and competitor activity

• Analyze Branch performance and help achieve sales and profit goals

• Manage labor costs, expenses, and Branch resources

• Help oversee P&L performance and financial objectives

• Implement company initiatives designed to improve efficiency and business results

• Identify opportunities to improve processes and overall Branch performance

• Ensure company equipment, inventory, and other assets are properly protected

• Promote a safe, positive, and team-oriented work environment

• Maintain clear communication across departments and all levels of the organization

What We're Looking For

• 3+ years of experience in sales, operations, management, or leadership

• Strong experience leading and developing employees

• Excellent customer service and relationship-management skills

• Strong communication, organization, and time-management abilities

• Ability to manage multiple priorities in a fast-paced environment

• Comfortable making decisions and responding quickly to changing business needs

• Experience with sales operations, route-based operations, or service operations is a plus

• Experience with client negotiations and customer retention is a plus

• Experience training and developing sales teams is a plus

• Experience overseeing P&L and financial performance is preferred

• Office coffee services experience is preferred, but not required

• Strong computer skills and the ability to learn company systems and processes

What You'll Get

• Competitive salary

• Generous bonus plan

• 401(k) with company match

• Medical, dental, and vision insurance

• Life insurance

• Employee Assistance Program

• Flexible Spending Account

• Paid vacation and sick time

• 9 paid holidays

The Ideal Candidate

The ideal candidate is a hands-on leader who knows how to build a strong team, develop employees, maintain customer relationships, and drive business results.

If you have experience managing people and operations and enjoy taking ownership of a Branch's success, we'd like to hear from you.

Questions regarding this position can be addressed by emailing. Thank you in advance for applying, however, only qualified candidates will be contacted .

The Adecco Group is a Fortune Global 500 company and the global leader in Human Resource Solutions. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your Professional Career. For great opportunities near you, go to www.adeccousa.com today! Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privac y / . The Company will consider qualified applicants with arrest and conviction records.

Pay Details: $80,000.00 to $110,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.