Branch Manager

PGW New Branding; Richmond (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Parental leave and education support

Job summary

PGW New Branding is seeking a Branch Operations Supervisor to oversee daily operations, focusing on safety, efficiency and customer service. You will apply Lean/5S principles to streamline processes, manage inventory accuracy, and drive cost control across the branch.

The role requires recruiting and coaching warehouse personnel, coordinating with Sales, and ensuring compliance with federal, state, and local regulations. This is a full-time on-site position in Richmond, VA.

Qualifications

• Experience implementing safety standards and hazard prevention.
• Knowledge of Lean, Six Sigma, and 5S principles.
• Experience managing inventory accuracy and cycle counts.
• Experience recruiting, training and motivating warehouse staff.
• Ability to monitor labor productivity and control costs.
• Strong communication with Sales and customers to meet requirements.

Responsibilities

• Oversee daily branch operations to ensure safe, profitable performance.
• Lead safety, housekeeping and 5S to maintain organized workflow and minimize waste.
• Manage inventory with the Supply Chain team and drive accuracy in records.
• Monitor inventory metrics like shrinkage, turns and fill rate.
• Recruit, train and coach staff; minimize overtime while meeting budgets.
• Coordinate with Sales to support market strategy and customer needs.

Skills

Safety compliance

Lean/5S

Inventory management

Staff training

Cost control

Customer service

Job description

This position is responsible for the safe and profitable operation. The incumbent oversees all aspects of daily branch operations. Key focus areas include Customer Satisfaction, Safety, Lean/5S and Housekeeping, Inventory Management, Sales, Staff Recruitment, Labor Productivity and Cost Control. The incumbent is provided weekly branch performance metrics to proactively develop and implement improvement measures, using Lean and Six Sigma principles as a tool to refine activities within the scope of his/her responsibilities.

• Comply with all safety standards and requirements to assure a safe and hazard-free warehouse environment with focus on safe driving and injury prevention.
• Utilize lean concepts and good 5S/Housekeeping to ensure efficient flow of products/materials through the warehouse with minimum waste and to provide an organized, safe and clean workplace. Key metrics include operational review score, housekeeping checklists and 5S audit score.
• Ensure accuracy of inventory records by participating with the Supply Chain team in ongoing management of branch inventory to provide guidance and leadership to branch personnel concerning inventory management practices.
• Monitor Key Metrics relative to inventory, which include inventory shrinkage, inventory turns and fill rate percent, to maintain accurate records of finished goods inventory.
• Recruit, train, coach and motivate a qualified warehouse staff; instill the desire to provide customers with excellent service, courteous treatment and quality products.
• Manage branch labor such that customer requirements can be met with minimal overtime to meet budgeted labor costs.
• Monitor branch expenditures on purchases of materials, products, equipment and utilities to ensure cost controls are in place and remain within budget amounts. Key metrics include CPU, Profitability vs. Plan and Overhead Cost vs. Plan.
• Maintain daily contact with key branch customers and proactively work with Sales Representatives to support the market sales strategy and ensure customer requirements are met. Key metric is Revenue vs. Plan.
• Maintain compliance all with Federal, State, and Local laws, statutes and regulations, as well as all Company policies and procedures.
• Scope of position is responsible for sales greater than 2.2 million dollars
• Assume other duties as assigned.

Supervisory Responsibilities

• Manage the work of others, including planning, assigning, scheduling and reviewing work, ensures quality standards. Responsible for hiring, terminating, training and developing, reviewing performance and administering corrective action for staff.

Benefits and Compensation

• Comprehensive health, dental, vision, and disability coverage options.
• Employer-provided life insurance and long-term disability benefits.
• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• Parental leave and support continuing education.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.