Branch Manager

PGW New Branding; Columbia (SC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Life insurance and long-term disability

Leadership development opportunities

Job summary

PGW New Branding is seeking a Site Manager in Columbia, South Carolina. The Site Manager ensures the safe and profitable operation of the branch, overseeing daily operations, safety standards, and customer satisfaction. The ideal candidate will have over 5 years of experience in warehouse operations, strong leadership skills, and a solid understanding of cost control and inventory management. This role includes significant responsibilities in team development and operational excellence, with a supportive work environment offering various benefits.

Qualifications

• 5+ years of experience in warehouse, distribution, or branch operations, with prior leadership responsibility.
• Strong knowledge of safety, inventory management, labor planning, and cost control.
• Experience using Lean, Six Sigma, or continuous improvement methodologies.

Responsibilities

• Ensure compliance with all safety standards and regulations.
• Lead and promote Lean and housekeeping standards.
• Oversee daily branch operations, including shipping and customer service.
• Manage branch inventory and track key metrics.
• Recruit, train, and motivate branch employees.

Skills

Leadership

Safety knowledge

Inventory management

Cost control

Lean and Six Sigma methodologies

Problem-solving

Communication skills

Organizational skills

Tools

Microsoft Office

Job description

Job Summary:

The Site Manager is responsible for the safe, compliant, and profitable operation of an assigned branch location. This role oversees all aspects of daily branch operations, including safety, customer satisfaction, inventory management, labor productivity, cost control, and sales support. The Site Manager uses performance metrics, Lean, and continuous improvement principles to drive operational excellence while developing and leading a high-performing team.

Key Responsibilities & Duties:

• Ensure compliance with all safety standards, policies, and regulations to maintain a safe, hazard‑free warehouse environment, with a strong focus on injury prevention and safe driving practices.
• Lead and promote Lean, 5S, and housekeeping standards to ensure efficient product flow, reduced waste, and a clean, organized workplace.
• Oversee daily branch operations, including receiving, storage, order fulfillment, shipping, and customer service activities.
• Partner with Supply Chain to manage branch inventory, ensuring accuracy and adherence to inventory management best practices.
• Monitor and manage key inventory metrics, including shrinkage, inventory turns, and fill rate.
• Recruit, train, coach, and motivate branch employees; foster a culture of accountability, teamwork, and customer service excellence.
• Manage branch labor to meet customer demand while controlling overtime and staying within labor budgets.
• Monitor and control branch expenses related to materials, equipment, utilities, and overhead to meet financial targets.
• Track and act on key financial and operational metrics, including CPU, profitability vs. plan, overhead vs. plan, and revenue vs. plan.
• Maintain regular contact with key customers and collaborate with Sales to support market growth and customer satisfaction.
• Review weekly branch performance metrics and proactively develop and implement corrective actions or improvement plans.
• Ensure compliance with all federal, state/provincial, and local laws, as well as company policies and procedures.
• Perform other duties assigned to support branch and company objectives.

Qualifications & Skills:

• 5+ years of experience in warehouse, distribution, or branch operations, with prior leadership responsibility.
• Strong knowledge of safety, inventory management, labor planning, and cost control.
• Experience using Lean, Six Sigma, or continuous improvement methodologies.
• Strong leadership, coaching, and people management skills.
• Excellent communication, organizational, and problem‑solving abilities.
• Ability to analyze operational and financial metrics and translate data into action.
• Proficiency with standard business systems and Microsoft Office tools.

Work Environment & Physical Requirements:

• In‑office / warehouse environment.
• Regular walking, standing, and movement throughout the warehouse.
• Ability to lift up to 50–75 pounds occasionally.
• Exposure to warehouse conditions, including noise, temperature variations, and material handling equipment.

Benefits & Compensation:

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and paid holidays
• Life insurance and long‑term disability
• Leadership development and advancement opportunities

Travel Required

No .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.