Branch Manager

Texas Car Title & Payday Loan Services, Inc; North Carolina; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401k program

Company paid life and disability

Job summary

Texas Car Title & Payday Loan Services, Inc. is seeking a Branch Manager to lead daily operations, coach a small team, and own branch performance. You will drive sales, manage collections, and handle payment conversations with customers to ensure targets are met.

The role demands coaching, accountability, and prioritizing tasks in a fast-paced environment. Competitive hourly pay with bonus potential and full benefits are provided, with a standard 40-hour week and weekend hours.

Qualifications

• Lead a team and be accountable for results.
• Hold coworkers to clear expectations and address performance directly.
• Direct conversations with customers about payments.
• Operate in a structured, metric-driven environment.
• Manage multiple priorities in a fast-paced setting.

Responsibilities

• Oversee the branch's overall performance including sales, collections, and team development.
• Coach and develop team members to improve performance and ensure daily execution.
• Ensure results are consistently met and take ownership of outcomes.
• Handle customer conversations related to payments when needed.
• Maintain branch structure and organization in daily operations.

Skills

Team leadership

Results accountability

Customer payments conversations

Structured, metric-driven environment

Multi-priority management

Education

High School Diploma or equivalent

Job description

Branch Manager:

The Branch Manager is responsible for the overall performance of the branch , including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

• Leading a team and being accountable for results


• Holding coworkers to clear expectations and addressing performance directly


• Having direct conversations with customers about payments


• Operating in a structured, metric-driven environment


• Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

• Hold coworkers accountable and follow up consistently


• Coach and develop team members to improve performance


• Address issues quickly and directly


• Maintain structure and organization in daily operations


• Take full ownership of results and drive improvement

Compensation & Benefits

• Competitive hourly compensation + bonus potential


• Majority company paid Health, Dental and Vision


• 401k Program


• Company Paid - Life and Disability Insurance


• 2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days


• 40hr Work Week - Monday thru Saturday


• Branch hours: Mon - Fri 10am - 6pm, Sat 9am - 1pm


• Every Sunday Off


• $17.27 - $18.07/hr.


• Monthly bonus potential

Minimum Requirements

• High School Diploma or equivalent


• Ability to work scheduled hours, including Saturdays


• Valid Driver’s License and reliable transportation


• Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.