Branch Manager

Myrick Recruiting, LLC; Nashville (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

A recruitment agency is seeking a Branch Manager for Nashville, TN. The role involves maintaining a well-organized facility, ensuring excellent customer service, and training staff. Candidates should have 4+ years of operations experience in retail or distribution environments. Strong customer service, time management, and problem-resolution skills are essential. This position offers the opportunity to lead a small team in a dynamic work environment.

Qualifications

• Minimum 4 years of operations-related retail and warehousing/distribution experience.
• Outstanding customer service skills with direct customer interaction.
• Experience with facilities, driver fleets, and logistical processes.

Responsibilities

• Maintain a clean and well-organized facility.
• Ensure a friendly service experience for walk-in customers.
• Train and coach staff on best practices.

Skills

Customer Service Skills

Time Management

Multitasking

Problem Resolution

Job description

Myrick Recruiting, LLC has partnered with an Industrial Distributor on a Branch Manager role for the Nashville, TN market. This is role is responsible for the leadership of the Branch.

Responsibilities

• Maintain a clean, well-organized, well-maintained facility.
• Ensure a friendly and responsive service experience for walk-in customers.
• Maintain an accurate inventory through regular cycle counts.
• Train/Coach small staff of employees on best practices: customer experience, picking, and packing.
• Identify trends, anticipate and define problems, and create proactive solutions related to the overall operation of the branch.
• Maintain quality standards through ongoing staff training while having the ability to identify potential new process improvements.

Experience

• Outstanding Customer Service skills-you will have direct customer facing interaction & problem resolution. You will set the tone for the team to follow.
• Minimum 4 years of operations related retail and warehousing/distribution experience, including inventory oversight, in branch operations with either big box retail, consumer products, automotive industrial and distribution industries.
• Operational experience with facilities, driver fleets, warehousing, general office, field installations, customer service, sales, technology, vehicle logistics and process background.
• Comfortable planning & scheduling with remote intercompany departments via web interface.
• Excellent time management, multitasking and prioritization skills.
• Ability to assist team members with other projects as needed.
• Experience with multiple location & multiple product businesses is a plus.
• Professionalism without fail, and the ability to communicate (verbally and in writing) effectively & efficiently with all levels of management.
• Ability to be flexible in a rapidly changing work environment.
• Ability to work independently – self-starter.