Branch Manager

Sunflower Bank, N.A.; Naples (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401(k) Match

Health Insurance

Life Insurance

Tuition Reimbursement

Fitness Reimbursement

Paid Time Off

Volunteer Leave

Paid Holidays

Job summary

Sunflower Bank, N.A. in Naples, FL seeks a Branch Manager to lead daily operations, drive growth through deposits and lending, and mentor staff to deliver exceptional service.

You'll collaborate with loan, treasury, and wealth teams, recruit and train employees, uphold policies, and ensure compliance while delivering legendary customer experiences at the Crosspointe branch.

Qualifications

• Two to five years of similar or related experience; banking experience preferred; supervisory experience required.

Responsibilities

• Lead growth plan through branch deposits and lending activity.
• Coordinate joint sales calls with other lines of business.
• Represent the bank and engage in community events and activities.
• Hire, train, and evaluate staff; recommend promotions and salary adjustments.
• Manage staff allocation and a floater pool if available.
• Coach staff to provide legendary customer service and resolve issues.
• Plan daily goals and assignments; oversee subordinates as needed.
• Monitor branch operations like CTR, NSF, and teller cash handling.
• Ensure adherence to company policies and security standards.
• Build and maintain professional relationships with customers and communities.

Skills

Leadership

Sales ability

Customer service

Communication skills

Math proficiency

Banking knowledge

Team management

Tools

Microsoft Windows

Job description

Branch Manager

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of Branch Manager at our Naples, FL - Crosspointe branch!

Responsibilities

• Responsible for the corporate growth plan through branch deposit average balance increases, household increases, consumer lending base increases, deposit service fee increases, cross-sale ratio, and partnering line of business referrals, as well as engaging, motivating, and leading staff to act on and support these initiatives.
• Responsible for assisting all sales team initiatives, which include weekly joint sales calls to grow business relationships with other line of business leaders (e.g., Treasury management, Wealth Management, Commercial lenders, and Small business lenders).
• Act as team leader by representing the bank in a favorable light and actively participating in community events and activities. Is active in outside organizations.
• Hire, train, direct, and communicate performance expectations clearly and frequently, evaluating employee performance – recommend promotions, transfers, and salary adjustments; identify performance problems and take action to correct, including termination.
• Maintain highly qualified staff at the branch that adheres to the latest approved allocation. This includes managing and placing a floater pool, if available.
• Develop and coach staff to provide legendary customer service to all customers and non-customers by upholding all customer service non-negotiables, e.g., greet customers with a sincere smile, appropriate use of handshake, learn and use customers’ names, process customer requests in a timely/accurate manner, take ownership of customer complaints and ensure resolution and customer satisfaction, provide sincere thank you and lead by example.
• Plan and assign daily goals, tasks, and assignments, ensuring proper completion and follow‑up, which may include performing the duties of subordinates.
• Daily monitoring and management of all office tasks including CTR, optical reports, NSF, Teller cash errors, FTE levels and payroll.
• Ensure branch adherence to all company policies and procedures.
• Act as a branch security representative and enforce the Security Policy.

Education / Experience Preferred

• Two to five years of similar or related experience; banking experience preferred; supervisory experience required.
• Must be able to relate well with others and build effective business relationships to successfully perform the job.
• Sound judgment and decision‑making skills.
• Proficiency with math calculations.
• Computer proficiency in a Microsoft Windows environment.
• Demonstrate excellent verbal, telephone and written communication skills.
• Sales ability and persuasiveness.
• Interpersonal skills to include a significant level of trust, diplomacy, courtesy and tact.
• Exceptional customer service, sales, leadership, teamwork and management skills.
• Working knowledge of bank operations.
• Ability to develop and achieve group goals in accordance with defined parameters.

Pay is dependent on knowledge, skills, abilities, experience, and location.

Working Conditions

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work‑related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

Sunflower Bank Benefits

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:

• Rooted in Strength
• Propelled by Growth
• Individuals in a Great Whole
• Creating Possibility
• Community Focused

Associates Enjoy Outstanding Benefits, Including

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company‑paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more associate perks & incentives!

You’ve never worked anyplace like Sunflower Bank!

EOE/AA: Minorities/Females/Disabled/Vets

Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.

Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.

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