Branch Manager

Surge Staffing; Memphis (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Surge Staffing in Memphis is seeking a driven Branch Manager to lead and grow our local staffing operations. You will oversee recruiting, client service, and day-to-day branch management while pursuing aggressive revenue and placement goals.

The role requires hands-on leadership in B2B sales, developing new business, expanding existing accounts, and building high-performing recruiting teams. You will ensure compliance and drive continuous improvement across branch metrics.

Qualifications

• Minimum of 3 years of experience in the staffing industry or HR, serving as a Branch Manager or in a similar leadership role.
• Proven success in B2B sales and new client acquisition.
• Strong experience in full-cycle recruiting and workforce placement.
• Ability to manage branch performance, budgets, and key operational metrics.
• Valid driver’s license and reliable transportation.

Responsibilities

• Lead all branch operations including recruiting, client service, and day-to-day branch management
• Drive new business development through proactive B2B sales, cold calling, networking, and relationship building
• Manage and grow existing client accounts while identifying upselling and expansion opportunities
• Oversee full-cycle recruiting: sourcing, interviewing, hiring, onboarding, and retention of talent
• Set and exceed branch revenue, margin, and placement goals
• Coach and develop recruiting and operations staff to achieve performance standards
• Ensure compliance with employment laws, company policies, and safety standards
• Analyze branch performance metrics and implement strategies for continuous improvement
• Represent the company professionally in the local business community

Skills

Hunter mentality

B2B sales

Full-cycle recruiting

Leadership

Negotiation

Presentation

Closing skills

Communication

Time management

Relationship building

Job description

Job Summary

We are seeking a driven, results-oriented Branch Manager to lead and grow our staffing branch. This role is ideal for a hands-on leader with a proven background in B2B sales, recruiting, and branch operations within the staffing industry. The successful candidate will be highly motivated to exceed revenue targets, expand our client base, and build high-performing recruiting operations.

Key Responsibilities

• Lead all branch operations including recruiting, client service, and day-to-day branch management

• Drive new business development through proactive B2B sales, cold calling, networking, and relationship building

• Manage and grow existing client accounts while identifying upselling and expansion opportunities

• Oversee full-cycle recruiting: sourcing, interviewing, hiring, onboarding, and retention of talent

• Set and exceed branch revenue, margin, and placement goals

• Coach and develop recruiting and operations staff to achieve performance standards

• Ensure compliance with employment laws, company policies, and safety standards

• Analyze branch performance metrics and implement strategies for continuous improvement

• Represent the company professionally in the local business community

Required Qualifications

• Minimum of 3 years of experience in the staffing industry or HR, serving as a Branch Manager or in a similar leadership role

• Proven success in B2B sales and new client acquisition

• Strong experience in full-cycle recruiting and workforce placement

• Ability to manage branch performance, budgets, and key operational metrics

• Valid driver’s license and reliable transportation

Key Skills for Success

• Hunter mentality with a strong focus on acquiring new clients

• Excellent negotiation, presentation, and closing skills

• Ability to build and maintain long-term client relationships

• High energy, self-directed, and results-driven

• Strong communication and interpersonal skills

• Excellent organizational and time-management abilities

• Leadership skills with the ability to set expectations and drive accountability

• Goal-oriented with a strong sense of ownership and accountability

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