Branch Manager

Redd Pest Solutions; Hattiesburg (MS); On-site; USD 70,000 - 100,000; Full time

Job summary

Redd Pest Solutions in Hattiesburg, MS, seeks a Branch Manager to oversee profitability, expenses, customer service, and productivity. The role reports to the General Manager and leads local staff to achieve strategic goals.

The ideal candidate has strong leadership, recruiting, coaching, and budget forecasting skills, plus a track record in pest control or related industries. A bachelor's degree is preferred and a valid driver's license is required.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Minimum of five years pest-related experience plus five years general management experience.
• Experience recruiting, interviewing, hiring, coaching and developing people.
• Knowledge of budget forecasting and P&L analysis.
• Excellent verbal and written communication skills; professional relationships with customers.

Responsibilities

• The Branch Manager is responsible for profitability, expenses, customer service and productivity goals.
• Promotes the organization’s mission and ensures the highest level of customer service.
• Trains, coaches and develops staff; sets performance guidelines and measures performance.
• Reports to the General Manager and supervises branch employees.

Skills

Verbal and written communication

Budget forecasting

P&L analysis

Staff coaching and development

Staff recruitment and hiring

Customer service

Relationship management

Problem-solving

Organizational skills

Driver's license

Education

High school diploma or equivalent

Bachelor’s degree in business or related field

Tools

Spreadsheet software

Word processing software

Job description

Position Summary

The Branch Manager has the overall responsibility of ensuring branch profitability, expense, customer service, and productivity goals are met. The Branch Manager readily promotes the organization’s mission and philosophy and ensures the highest level of customer service. The Branch Manager trains, coaches, and develops staff, sets performance guidelines, and continuously measures performance against plans and objectives.

The Branch Manager reports to the General Manager and supervises/ manages other branch employees directly.

Experience, Education, and Skills Required

High school diploma or equivalent required. Bachelor’s degree in business or related field preferred. Minimum of five (5) years’ pest-related experience plus five (5) years’ general management experience, or the equivalent, strongly preferred. Prior successful experience recruiting, interviewing, hiring, coaching, training, and developing people required. Numerical aptitude and good judgment required. Knowledge of budget forecasting and P&L analysis required. Excellent verbal and written communication skills required. Must have prior experience establishing and maintaining positive, ongoing, professional relationships with customers. Must exhibit professional image, credibility, integrity, problem-solving, organizational, prioritization, and follow-through skills. Must have the

ability to execute goals required. Must possess a valid driver’s license and meet company driving standards. Computer proficiency (spreadsheet and word processing) required.