Branch Manager

Team Pest USA; Snellville (GA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Supplemental Coverage

Paid Time Off

401(k) with Company Match

Job summary

Pest USA is seeking a Branch Manager to lead and grow our local operations. You will run sales, service, training, and compliance for your branch, hiring and developing a high‑performing team while upholding safety and brand standards.

You will coordinate inspections, respond to client inquiries, and drive continuous improvement through coaching, performance reviews, and operations optimization. Local travel and flexible hours may be required.

Qualifications

• Proven leadership experience in a branch or site leadership role.
• Strong skills in building and developing high-performing teams.
• Experience coordinating operations, sales, service, and compliance.

Responsibilities

• Oversee all branch operations including sales, service, training and compliance.
• Hire, onboard, coach, and develop a high-performing team.
• Ensure regulations, policies, and safety standards are met.
• Coordinate inspections, client inquiries, and service evaluations in the field.
• Manage inventory, safety, and branding across office and fleet.
• Supervise service managers, office staff, sales pros and technicians.
• Monitor performance metrics and conduct branch and vehicle inspections.
• Maintain required state certifications and team credentials.

Skills

Leadership

Operations management

Team development

Coaching

Compliance

Training

Job description

Branch Manager – Lead with Purpose at Pest USA

At Pest USA, we're proud to be a family-owned business that's been delivering trusted pest and termite control services since 1971. With decades of experience and a commitment to excellence, we continue to grow and evolve-and we're looking for a strong leader to help guide that growth as a Branch Manager.

In this key leadership role, you'll oversee every aspect of your branch's operations, including sales, service, training, and compliance. You'll be responsible for hiring and developing a high-performing team, ensuring that all employees meet the highest standards of professionalism and performance. From onboarding and hands-on training to daily oversight and coaching, you'll create a culture of quality, accountability, and customer-first service.

You'll ensure that your team operates in full compliance with all regulations and company policies while maintaining a high level of customer satisfaction. That includes coordinating inspections, responding to client inquiries, and conducting thorough service evaluations in the field. You'll manage inventory, uphold safety and appearance standards, and make sure both the office and fleet reflect the Pest USA brand with pride.

Your leadership will extend to supervising service managers, office staff, sales professionals, and technicians. You'll review performance metrics, conduct regular branch and vehicle inspections, and take appropriate action to support ongoing improvement. You'll also be expected to maintain any required state certifications and licensing, as well as ensure your team is current on their own credentials.

This is a hands-on role that requires flexibility and commitment. You should be prepared to travel locally, lift up to 50 pounds, and occasionally work evenings or weekends when needed. You must be at least 21 years old, have a valid driver's license, and be able to pass a background check, drug screening, and driving record review.

While prior experience in the termite or pest control industry is preferred, we're open to training a motivated and capable individual who is ready to exceed expectations and grow with us.

In return, Pest USA offers competitive compensation, sales incentives, and a comprehensive benefits package that includes medical, dental, and vision insurance, supplemental coverage options, paid time off, and a 401(k) plan with company match.