Branch Manager

atlascredit; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Life Insurance

401(k) with company match

Paid vacation & holidays

Job summary

Atlas Credit is seeking a Branch Manager in Fort Worth, TX to lead a team, oversee daily branch operations, and deliver outstanding customer service. The role emphasizes hands-on leadership, coaching, and achieving performance goals in a dynamic financial services environment.

The ideal candidate has 1+ year of management experience, is bilingual in English and Spanish, and can manage customer relationships, loan processing, and field activities while ensuring compliance and security.

Qualifications

• 1+ year of management experience preferred.
• Customer service or financial services experience.
• Strong leadership, communication, and organizational abilities.
• Familiarity with CRM systems and financial regulations.
• Ability to prioritize tasks and work well under pressure.
• Must have a valid driver’s license, insurance, and reliable vehicle.
• Bilingual in English and Spanish.

Responsibilities

• Lead, train, and motivate branch employees to achieve performance goals.
• Build and maintain strong customer relationships through effective communication.
• Oversee loan application processing and ensure compliance with company policies.
• Conduct field collections by visiting customers’ homes or workplaces when necessary.
• Maintain accurate customer records and documentation.
• Ensure proper cash handling and office security.
• Drive branch growth through marketing and outreach efforts.
• Manage customer concerns, provide solutions, and follow up to ensure satisfaction.

Skills

Leadership

Communication

Organizational abilities

CRM systems

Financial regulations

Multitasking

Bilingual EN/ES

Driver's license & vehicle

Job description

Overview

Atlas Credit Company has provided over $3 billion in financial assistance since 1968, helping millions of customers achieve financial stability. As a family-owned and community-driven financial institution, we are committed to integrity, transparency, and exceptional customer service. We value our employees as the foundation and future of our company.

Job Overview

Atlas Credit is seeking a dynamic and results-driven Branch Manager to lead our team, oversee branch operations, and ensure outstanding customer service. The ideal candidate is hands-on, goal-oriented, and passionate about coaching their team to success. This role requires strong leadership, communication, and problem-solving skills, along with a commitment to helping customers manage their financial needs.

Key Responsibilities

• Lead, train, and motivate branch employees to achieve performance goals.
• Build and maintain strong customer relationships through effective communication.
• Oversee loan application processing and ensure compliance with company policies.
• Conduct field collections by visiting customers’ homes or workplaces when necessary.
• Maintain accurate customer records and documentation.
• Ensure proper cash handling and office security.
• Drive branch growth through marketing and outreach efforts.
• Manage customer concerns, provide solutions, and follow up to ensure satisfaction.

Qualifications

• Experience: 1+ year of management experience (preferred).
• Industry Knowledge: Customer service or financial services experience.
• Skills: Strong leadership, communication, and organizational abilities.
• Tech-Savvy: Familiarity with CRM systems and financial regulations.
• Multitasking: Ability to prioritize tasks and work efficiently under pressure.
• Fieldwork: Must have a valid driver’s license, insurance, and reliable vehicle.
• Language: Bilingual in English & Spanish.

Schedule & Work Environment

8-hour shifts – Monday to Friday; Weekends as needed.

Compensation & Benefits

• Competitive Base Salary + Commission & Bonuses
• Comprehensive Health, Dental, & Vision Insurance
• Life Insurance & 401(k) with Company Match
• Paid Vacation, Sick Time, & Major Holidays
• Career Growth & Advancement Opportunities

Join Our Team!

If you’re a motivated leader who thrives in a customer-focused environment, we’d love to hear from you. Apply today and take the next step in your career with Atlas Credit!