Branch Manager

atlascredit; Arlington (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) with Company Match

Paid Vacation & Holidays

Career Growth Opportunities

Bonuses/ Commission

Job summary

Atlas Credit Company in Arlington, TX seeks a Branch Manager to lead daily branch operations and coach a team to deliver excellent customer service. The role requires hands-on leadership, strong communication, and a focus on meeting performance targets.

The ideal candidate will supervise loan processing, handle field collections as needed, ensure policy compliance, and drive branch growth through local marketing initiatives. Bilingual English/Spanish is preferred.

Qualifications

• 1+ year of management experience is preferred.
• Customer service or financial services experience.
• Strong leadership, communication, and organizational abilities.
• Familiarity with CRM systems and financial regulations.
• Multitasking and prioritization under pressure.
• Valid driver’s license, insurance, and reliable vehicle.
• Bilingual in English & Spanish.

Responsibilities

• Lead, train, and motivate branch employees to achieve performance goals.
• Build and maintain strong customer relationships through effective communication.
• Oversee loan application processing and ensure policy compliance.
• Conduct field collections by visiting customers’ homes or workplaces.
• Maintain accurate customer records and documentation.
• Ensure proper cash handling and office security.
• Drive branch growth through marketing and outreach efforts.
• Manage customer concerns, provide solutions, and follow up to ensure satisfaction.

Job description

About Atlas Credit Company

Since 1968, Atlas Credit Company has provided over $3 billion in financial assistance, helping millions of customers achieve financial stability. As a family-owned and community-driven financial institution, we are committed to integrity, transparency, and exceptional customer service. We value our employees as the foundation and future of our company.

Job Overview

Atlas Credit is seeking a dynamic and results-driven Branch Manager to lead our team, oversee branch operations, and ensure outstanding customer service. The ideal candidate is hands-on, goal-oriented, and passionate about coaching their team to success. This role requires strong leadership, communication, and problem-solving skills, along with a commitment to helping customers manage their financial needs.

Key Responsibilities

• Lead, train, and motivate branch employees to achieve performance goals.
• Build and maintain strong customer relationships through effective communication.
• Oversee loan application processing and ensure compliance with company policies.
• Conduct field collections by visiting customers’ homes or workplaces when necessary.
• Maintain accurate customer records and documentation.
• Ensure proper cash handling and office security.
• Drive branch growth through marketing and outreach efforts.
• Manage customer concerns, provide solutions, and follow up to ensure satisfaction.

Qualifications

• Experience: 1+ year of management experience (preferred).
• Industry Knowledge: Customer service or financial services experience.
• Skills: Strong leadership, communication, and organizational abilities.
• Tech-Savvy: Familiarity with CRM systems and financial regulations.
• Multitasking: Ability to prioritize tasks and work efficiently under pressure.
• Fieldwork: Must have a valid driver’s license, insurance, and reliable vehicle.
• Language: Bilingual in English & Spanish.

Schedule & Work Environment

8-hour shifts – Monday to Friday
Weekends as needed

Compensation & Benefits

• Competitive Base Salary + Commission & Bonuses
• Comprehensive Health, Dental, & Vision Insurance
• Life Insurance & 401(k) with Company Match
• Paid Vacation, Sick Time, & Major Holidays
• Career Growth & Advancement Opportunities

Join Our Team!

If you’re a motivated leader who thrives in a customer-focused environment, we’d love to hear from you.