Branch Manager

Paycom - ATS; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Job summary

Sharonview FCU's Park Road Charlotte branch seeks a Branch Manager to lead a team, grow member relationships, and drive results in deposits, lending, and referrals.

You’ll ensure operations comply with policies, deliver exceptional service, and build community connections in a fast-paced environment—demonstrating integrity and strategic leadership daily.

Strong communication, coaching, and problem-solving skills are essential to thrive in this role.

Qualifications

• Leadership or supervisory experience required.
• Bachelor’s degree preferred or equivalent combination of education and experience.
• Strong communication, relationship-building, coaching and problem-solving skills.

Responsibilities

• Lead, coach, and motivate a high-performing team.
• Drive growth in deposits, memberships, lending, and referrals.
• Build relationships with members, local businesses, and community partners.
• Ensure branch operations comply with policies, procedures, and regulatory requirements.
• Deliver outstanding member service and resolve concerns with a solutions-focused approach.

Skills

Leadership

Coaching

Relationship-building

Communication

Problem-solving

Organizational skills

Multitasking

Decision making

MS Office

Education

Bachelor's degree preferred or equivalent

Tools

MS Office

Job description

Branch Manager | Lead. Grow. Make an Impact.Are you a people-focused leader who loves building relationships, developing teams, and making a difference in your community?We’re looking for a Branch Manager – Park Road Charlotte, NC to lead our branch to new levels of success. You’ll have the opportunity to inspire a team, grow member relationships, drive results, and create an exceptional financial experience for the people we serve.What You’ll DoLead & Inspire: Coach, develop, and motivate a high-performing team.Drive Growth: Achieve goals for deposits, memberships, lending, business services, and referrals.Build Relationships: Connect with members, local businesses, and community partners.Create Exceptional Experiences: Champion outstanding member service and resolve concerns with a solutions-focused approach.Think Strategically: Analyze performance, identify opportunities, and implement strategies that drive results.Lead with Integrity: Ensure branch operations follow credit union policies, procedures, and regulatory requirements.What You BringLeadership or supervisory experience; financial services experience preferred.Bachelor’s degree preferred or equivalent combination of education and experience.Strong communication, relationship-building, coaching, and problem-solving skills.A passion for helping people achieve their financial goals.Strong organizational skills and the ability to thrive in a fast-paced environment.Ability to multitask, make sound decisions, and lead in a fast-paced environment.Proficiency with Microsoft Office and the ability to learn new systems.Ability to obtain an NMLS license.Why Join the Sharonview Team?People-First Culture – Supportive, member and employee-focused environment.Career Growth – Opportunities for training, mentoring, and development.Competitive Pay & Incentives – Earn more with performance-based rewards.Comprehensive Benefits – Health, dental, 401(k) match, PTO, and more.Work-Life Balance – Respect for your time and personal life.Mission-Driven Work – Help members achieve real financial goals.Inclusive & Welcoming – Diverse, respectful, and empowering workplace.Stable & Trusted – Long-standing, well-led organization.Community Involvement – Be part of giving back to local communities.Ready to Lead?If you’re ready to develop people, build community relationships, and make a real impact, we want to meet you!Apply today and take the next step in your leadership journey.