Branch Manager

American Refrigeration Supplies, Inc; Chandler, Northern (AZ, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

American Refrigeration Supplies, Inc. seeks a motivated Branch Manager for our Chandler Branch. This full-time, Monday–Friday role directs all branch operations and sustains profitability.

Lead a team across counter sales, warehouse/delivery, and clerks; drive sales, customer service, safety training, and asset protection; align with the sales team on forecasts. The ideal candidate has 3–5 years HVAC distribution or relevant HVAC experience, with strong communication, organization, and

Qualifications

• High School Diploma required; college degree preferred.
• 3–5 years HVAC distribution or relevant HVAC experience; 2+ years management or counter sales experience.
• Must pass pre-employment screening.
• Valid driver’s license required.
• Ability to communicate well with others; manage others; handle multiple tasks; stay highly organized.

Responsibilities

• Plan, direct, and lead all branch operations.
• Achieve sales, gross profit, market share and profit sharing goals.
• Oversee customer service levels and resolve inquiries or issues.
• Ensure proper safety training and equipment for the branch team.
• Evaluate resources and processes for high-volume HVAC projects.
• Work with the sales team to understand performance and forecasts.
• Conduct business in accordance with Company policy and procedures.

Skills

Communication

Leadership

Organization

MS Office

Education

High School Diploma

College degree preferred

Tools

MS Office

Job description

American Refrigeration Supplies, Inc. is a wholesale distributor of A/C and heating equipment, accessories and supplies and has been serving our customers for 85 years. We are seeking a motivated and results-driven Branch Manager to join our team at our Chandler Branch. This position is full-time Monday - Friday (typically 8:00 am - 5:00 pm)

About the position:

As a Branch manager, you will plan, direct, and lead all business operations at the Branch. The Manager is accountable for sustaining consistent profitability of the business.

• Manage, motivate, and mentor a variety of personnel involved in the service of HVAC Customers which may include: Counter Sales Position(s), Warehouse/Delivery,and in larger branches Receiving/Transfer clerks, Counter trainee, Sales;
• Achieve sales, gross profit, market share and profit sharing goals through the recruitment, development, training, coaching, evaluation, and management of the Branch.
• Determine targeted customer account potential, establish sales goals for those accounts, and hold salespeople accountable for achieving those goals.
• Foster a culture of clear, direct communication within the branch so that expectations and responsibilities are understood, and employee engagement is maximized
• Oversee and maintain customer service levels, including customer inquiries and resolution of customer issues. Working to ensure that we are delivering an excellent customer experience and elevate customer concerns as necessary;
• Ensure the branch team receives the proper safety training and equipment
• Evaluate and manage the resources/processes required for the successful completion of a high volume of commercial HVAC projects;
• Work closely with sales team to understand sales performance and forecasts;
• Conduct all business in accordance with Company policy and procedures.
• Maintain and insist upon a safe working environment in accordance with Company policy and procedures.
• Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory, and receivables.
• Successfully complete required safety and compliance training programs as assigned.
• Opportunity for a future profit-sharing bonus based on branch profitability
• Other Duties as assigned by Regional Manager

Qualifications

• A minimum of a High School Diploma is required, college degree preferred.
• A minimum of 3-5 years HVAC distribution or relevant HVAC experience. 2 plus years management or counter sales experience required.
• Employee must pass pre-employmentscreening.
• Ability to maintain a valid driver’s license
• Must be able to communicate well with others.
• Ability to manage others
• Ability to handle multiple tasks
• Highly Organized, possesses good planning skills
• Team Player with strong interpersonal skills
• Strong computer knowledge including MS Office applications.