Branch Manager

Heavy Machines Inc; Birmingham (AL); On-site; USD 90,000 - 130,000; Full time

Job summary

Heavy Machines Inc. in Birmingham, AL is seeking a Branch Manager to lead regional sales and operations for equipment, rentals, service and parts.

You will develop and execute the annual business plan and budget to drive market share growth and financial performance. You will conduct face-to-face sales calls, stay updated on product enhancements, build a strong client portfolio, and collaborate with the Parts/Service Manager to deliver an excellent equipment experience.

Qualifications

• Bachelor's degree in Business preferred.
• 10+ years of sales/sales management experience in heavy machinery.
• Strong sales and negotiation skills.
• Willingness to travel as needed.
• Advanced oral/written communication and leadership abilities.
• Proven ability to maintain confidentiality and manage complex customer situations.
• Proficient in Windows Office products.

Responsibilities

• Develop and execute an annual business plan and budget for equipment sales, rentals, service sales, and parts sales to grow market share and meet financial targets.
• Conduct face-to-face sales calls to obtain new business.
• Maintain customer relations and update customers on product improvements and new technology.
• Build a portfolio of clients in top market segments and ensure strong regional activity in the CRM.
• Ensure parts inventory supports >80% fill rate and 90% fill within 24 hours for out-of-stock items.
• Oversee accurate invoicing for machines, parts, and service and collaborate with the Parts/Service Manager.
• Lead and mentor location team, conduct performance reviews, and plan career development with HR.
• Provide leadership to ensure proper operations, controls, and reporting for regional growth.

Skills

Sales leadership

Travel willingness

Communication & negotiation

Team leadership

Problem solving

Customer relations

Strategic planning

Education

Bachelor's degree in Business

Tools

Windows Office

Job description

Description

• Have responsibility for developing and accountability for executing an annual business plan and budget for equipment sales, rentals, service sales, and parts sales within the region that advances the Heavy Machine Inc. business goals through market share growth and acceptable branch/regional financial performance metrics.
• Conduct face-to-face sales calls in order to obtain new business.
• Stay familiar with new products and updates developed by Heavy Machines Inc. and its manufacturers and utilize this information to update customers on latest technology and product improvements.
• Build an account portfolio of clients and prospects with top business segments in the local market through constant work with the sales team by maintaining current customer contact information and regional activity in Heavy Machine Inc.s contact database through the PFW operating system.
• Ensure the parts department is properly staffed and that inventory is in place to achieve an 80% fill rate and that procedures are in place to provide a 90% fill rate within 24-hours of parts not on hand.
• Ensure that invoicing for machines, parts, service is executed correctly and in the timeliest manner.
• Ensure that Heavy Machine Inc. customers have a good equipment experience by working with and supporting the Parts/Service Manager.
• Maintain customer relations through personal phone calls and routine visits.

• Ensure effective sales coverage in the region and be directly involved in the sales effort by maintaining continuous communication with the Regional Sales Representative(s) and corporate sales resources. Manager will be responsible for achieving sales, market share, and growth objectives for the company and will be accountable for results.
• Complete performance reviews with location team and hold meetings with the individuals to discuss strengths and weakness. Work with location team to develop individual career paths.
• Work with HR to assesses manpower needs and recruitment, respond and follow up with employee issues and resolutions.
• Perform all other duties as assigned.

• Through a constructive and energetic style, the Branch Manager is expected to provide the leadership, management, and vision necessary to ensure that Heavy Machines LLC has proper operations, controls, administrative and reporting procedures in place to effectively maintain and grow the regional business while ensuring operating efficiency. The Branch Manager is to be entrepreneurial, but must also know the critical importance of financial and operational disciplines and controls.

Qualifications

• Strong sales skills
• Willingness and ability to travel as needed
• Advanced oral/written communication, presentation, negotiation and sales strategy skills
• Strong interpersonal skills.
• Ability to work effectively with the Corporate COO, Sr. VP of Sales , and to draw upon those corporate resources in an appropriate manner
• Ability to lead and inspire others to accomplish stated objectives
• The highest ethical standards including honesty, integrity and dedication
• Ability to diplomatically manage difficult customer and/or employee situations
• Demonstrated ability to maintain confidentiality
• Strong problem-solving and decision making skills.
• Good computer skills, excellent knowledge of Windows Office Products
• Bachelors Degree in Business preferred
• 10 plus years of sales/ sales management experience in the heavy machinery industry.