Regional Operations Manager

Bramco Group; Stanville (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

Bramco Group is seeking a Regional Manager for the Stanville, KY area. The role oversees corporate activities in the designated region, participating in sales, product support, and customer relationship activities while protecting corporate assets and developing personnel.

The position requires strong leadership, customer relationship skills, and experience in the heavy equipment sector. Travel up to 25% and a day shift are expected as part of regional responsibilities.

Qualifications

• High school diploma/equivalent; 4-year degree preferred.
• Minimum 5 years of supervisory/leadership experience in the heavy equipment industry.
• Personable, a problem solver, self-motivated, reliable and ethical.
• Proficiency in written and oral communication.
• Experience managing all aspects of a business with P&L knowledge.
• Proficiency with Microsoft Office and CRM Series.
• Willingness to overnight for product training or company business.
• Must pass background check, employment physical, and drug screen.

Responsibilities

• Develop and maintain relationships with customers in the region's support area.
• Be supportive of the machine sales process; assist sales with customer development and conflict resolution; integrate local sales into the branch team.
• Support rental activity in the trade area; coordinate with rental management.
• Seek out and support new business opportunities in the region; act as brand ambassador.
• Oversee day-to-day operations of the parts and service departments in the trade area.
• Plan and evaluate branch operations to be cost efficient.
• Care for corporate assets including machines, parts inventories, vehicles, tools and the facility; assist the credit department as required.
• Review KPI's and present monthly regional reports to executives.

Skills

Leadership & supervisory experience

Customer relationships

Communication skills

Problem solving

Ethical and reliable

Team mentoring

CRM proficiency

Microsoft Office proficiency

Education

High School diploma/equivalent

4-year degree preferred

Tools

CRM Series

Microsoft Office

Job description

Job Details

Job Location: Stanville branch - Stanville, KY 41659

Position Type: Full Time

Education Level: High School

Travel Percentage: Up to 25%

Job Shift: Day

The Manager will oversee, guide and coordinate all corporate activities in the designated region. These general guidelines then require the regional manager to participate in sales activities, product support activities, and customer relationship activities, safeguarding of corporate assets and developing of company personnel. The regional manager plays a significant role in the overall performance of the company.

Essential job functions

• Develop and maintain relationships with customers in the region's support area
• Be supportive of the machine sales process. The manager will assist the sales with customer development and conflict resolution. This position will be responsible for integrating the local salesmen into the branch team.
• Support rental activity in the trade area. This position will work with rental management and must maintain awareness and knowledge of the capabilities of all rental support personnel at the branche(s).
• Seek out and support new business opportunities in their region while being a brand ambassador for the company.
• Oversee and manage all day-to-day operations of the parts and service departments in the trade area.
• Planning and evaluating branch operations to be cost efficient.
• Assume responsibility for the care and custody of corporate assets which would include machine and parts inventories, vehicles, tools and the facility. Assist the credit department as required.
• Financial acumen with a general understanding of accounting.
• Reviewing Key Performance Indicators (KPI's), and preparing / presenting monthly regional reports to executives.
• Ensuring employees and direct reports follow the company's standards and procedures.
• Responsible for mentoring and developing employees / team.
• Ability to interact with vendors.
• Other duties as assigned.

Qualifications

• Must have a high school diploma/equivalent, or demonstrated industry experience, with a 4-year degree preferred
• Must have supervisory experience, a minimum of 5 years of supervisory / leadership experience in the heavy equipment industry
• This individual must be personable, a problem solver, self-motivated, reliable, ethical and able to maintain good relationships with customers, vendors, and employees
• Proficiency in customer relationship skills
• Possess knowledge of heavy equipment applications
• Must have experience in managing all aspects of a business, with discretion in handling confidential company information
• Experience and knowledge of P&L management
• Must have excellent written and oral communication skills
• Proficiency with Microsoft Office and CRM Series
• Ability to overnight periodically for product training or company related business
• Must pass background check, employment physical, and drug screen