Branch Manager

Heavy Machines LLC; Birmingham (AL); On-site; USD 90,000 - 150,000; Full time

Job summary

Heavy Machines LLC in Birmingham, AL seeks a Branch Manager to drive sales and market share for equipment, rentals, service, and parts. You will build a client portfolio, conduct in-person sales calls, and collaborate with the sales and service teams to ensure excellent customer experiences.

The role requires strong leadership, strategic planning, and robust communication skills, with 10+ years in heavy machinery sales/sales management. Occasional travel is expected to support regional growth.

Qualifications

• 10+ years of sales/sales management experience in the heavy machinery industry.
• Bachelor's degree in Business preferred.
• Strong sales, leadership, and communication abilities.

Responsibilities

• Develop and be accountable for executing an annual business plan and budget for equipment sales, rentals, service sales, and parts sales within the region.
• Conduct face-to-face sales calls to obtain new business.
• Build an account portfolio of clients and prospects with top segments in the local market.
• Ensure the parts department is properly staffed and inventory is in place to achieve an 80% fill rate and a 90% fill rate within 24 hours for parts not on hand.
• Oversee invoicing for machines, parts, and service to be timely and accurate.
• Maintain customer relations through regular calls and visits; support the Parts/Service Manager for a good equipment experience.
• Provide leadership to the location team, conduct performance reviews, and develop career paths; collaborate with HR on manpower needs and resolutions.
• Collaborate with Corporate COO and Sr. VP of Sales to leverage corporate resources and drive sales, market share, and growth objectives.

Skills

Sales skills

Leadership

Communication skills

Negotiation skills

Interpersonal skills

Problem solving

Education

Bachelor's Degree in Business

Tools

Windows Office

Job description

Have responsibility for developing and accountability for executing an annual business plan and budget for equipment sales, rentals, service sales, and parts sales within the region that advances the Heavy Machine Inc. business goals through market share growth and acceptable branch/regional financial performance metrics.Conduct face-to-face sales calls in order to obtain new business.Stay familiar with new products and updates developed by Heavy Machines Inc. and its manufacturers and utilize this information to update customers on latest technology and product improvements.Build an account portfolio of clients and prospects with top business segments in the local market through constant work with the sales team by maintaining current customer contact information and regional activity in Heavy Machine Inc.s contact database through the PFW operating system.Ensure the parts department is properly staffed and that inventory is in place to achieve an 80% fill rate and that procedures are in place to provide a 90% fill rate within 24-hours of parts not on hand.Ensure that invoicing for machines, parts, service is executed correctly and in the timeliest manner.Ensure that Heavy Machine Inc. customers have a good equipment experience by working with and supporting the Parts/Service Manager.Maintain customer relations through personal phone calls and routine visits.Ensure effective sales coverage in the region and be directly involved in the sales effort by maintaining continuous communication with the Regional Sales Representative(s) and corporate sales resources. Manager will be responsible for achieving sales, market share, and growth objectives for the company and will be accountable for results.Complete performance reviews with location team and hold meetings with the individuals to discuss strengths and weakness. Work with location team to develop individual career paths.Work with HR to assesses manpower needs and recruitment, respond and follow up with employee issues and resolutions.Perform all other duties as assigned.Through a constructive and energetic style, the Branch Manager is expected to provide the leadership, management, and vision necessary to ensure that Heavy Machines LLC has proper operations, controls, administrative and reporting procedures in place to effectively maintain and grow the regional business while ensuring operating efficiency. The Branch Manager is to be entrepreneurial, but must also know the critical importance of financial and operational disciplines and controls.Strong sales skillsWillingness and ability to travel as neededAdvanced oral/written communication, presentation, negotiation and sales strategy skillsStrong interpersonal skills.Ability to work effectively with the Corporate COO, Sr. VP of Sales , and to draw upon those corporate resources in an appropriate mannerAbility to lead and inspire others to accomplish stated objectivesThe highest ethical standards including honesty, integrity and dedicationAbility to diplomatically manage difficult customer and/or employee situationsDemonstrated ability to maintain confidentialityStrong problem-solving and decision making skills.Good computer skills, excellent knowledge of Windows Office ProductsBachelors Degree in Business preferred10 plus years of sales/ sales management experience in the heavy machinery industry.