Branch Lending Manager - Lead, Grow, Serve

Mariner-Finance; Dickson (TN); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Benefits package

Job summary

Mariner Finance is seeking a Branch Manager in Dickson, TN to oversee lending operations, drive growth, and lead a team. The role combines lending authority, staff coaching, and community outreach to deliver exceptional customer service.

The position requires 3+ years in consumer lending with supervisory experience and a Bachelor's degree in Business or Finance. Full-time with a comprehensive benefits package and a regular schedule.

Qualifications

• Minimum of three (3) years of related experience in the Consumer Lending and/or Financial Services industry.
• Two (2) years of successful supervisory experience, or recent successful completion of a lending training program.
• Bachelor’s degree in a discipline such as Business, Accounting, Finance, Administration, Economics; or military rank.
• Reliable transportation required.
• Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel.
• Highly proficient in Microsoft Office or similar programs with knowledge of and the ability to learn financial services programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills, project leadership skills, and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products that are offered to customers by the branch.

Responsibilities

• Exercise lending authority when reviewing and approving applications and use product knowledge in offering loan solutions that meet customer needs.
• Manage the retention and maintenance of existing accounts, including lending and collecting, to achieve branch sales and delinquency targets/goals.
• Consistently and regularly coach branch staff by providing actionable feedback in order to achieve branch goals, minimize turnover, and create a positive branch environment.
• Prepare and submits report reflecting branch activity and growth as needed.
• Develop additional business by networking with local establishments, such as retail and automobile businesses, and building strong community relations.
• Implement internal branch auditing procedures, which properly control all negotiable items and company records held within the branch.
• Manage approval of exceptions to policy as authorized by management based on the nature of exception, retention needs, and related factors. Use problem-solving skills to resolve product, service, and policy-related obstacles for customer.
• Exercise authority to ensure policies and procedures are met when monitoring/approving monthly expenses using annual business plan.
• Promptly investigate and thoroughly work to resolve customer and employee inquiries and complaints.
• Attract high-quality and diverse talent, coordinate and interview prospective candidates, and make recommendations to management for vacancies.

Skills

Lending knowledge

Supervisory experience

Communication skills

Microsoft Office proficiency

Problem-solving

Time management

Education

Bachelor's degree in Business/Finance

Job description

Mariner Finance is seeking a Branch Manager in Dickson, TN to oversee lending operations, drive growth, and lead a team. The role combines lending authority, staff coaching, and community outreach to deliver exceptional customer service.

The position requires 3+ years in consumer lending with supervisory experience and a Bachelor's degree in Business or Finance. Full-time with a comprehensive benefits package and a regular schedule.