Branch Lending Leader – Incentives Included

Mariner Finance; Rocky Mount (NC); On-site; USD 54,000 - 70,000; Full time

Job summary

Mariner Finance is seeking a branch leadership professional in Rocky Mount, NC, to supervise lending operations, review applications, and drive customer service excellence. The role emphasizes coaching staff, maintaining accounts, and building community relations.

The ideal candidate has 3+ years in consumer lending, 2+ years in supervision, and a bachelor’s degree, with strong communication skills and MS Office proficiency. Flexible benefits and a supportive team are highlighted.

Qualifications

• Minimum of three (3) years of related experience in the Consumer Lending and/or Financial Services industry.
• Two (2) years of successful supervisory experience, or completion of lending training within past three years.
• Bachelor’s degree in Business, Accounting, Finance, Administration, Economics or military rank; or equivalent experience.
• Reliable transportation required.
• Excellent written and verbal communication skills.
• Highly proficient in Microsoft Office or similar programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving and interpersonal skills in demanding situations.
• Must obtain applicable licenses to sell insurance products offered to customers by the branch.
• Must perform work at the assigned branch location except in emergency as determined by the company with regulatory input.

Responsibilities

• Exercise lending authority when reviewing and approving applications and offer loan solutions.
• Manage retention and maintenance of existing accounts, including lending and collections, to meet targets.
• Coach branch staff with actionable feedback to reach goals and reduce turnover.
• Prepare and submit reports reflecting branch activity and growth.
• Develop business by networking with local establishments and building community relations.
• Implement internal auditing procedures to control negotiable items and records.
• Approve exceptions to policy as authorized by management.
• Monitor monthly expenses against the annual plan.
• Investigate and resolve customer and employee inquiries and complaints.
• Attract high-quality talent, interview candidates, and advise management on vacancies.
• Participate in meetings and development activities to stay current with trends.

Skills

Customer service

Leadership

Communication

Problem solving

Time management

Education

Bachelor’s degree

Tools

MS Office

Job description

Mariner Finance is seeking a branch leadership professional in Rocky Mount, NC, to supervise lending operations, review applications, and drive customer service excellence. The role emphasizes coaching staff, maintaining accounts, and building community relations.

The ideal candidate has 3+ years in consumer lending, 2+ years in supervision, and a bachelor’s degree, with strong communication skills and MS Office proficiency. Flexible benefits and a supportive team are highlighted.