Branch Leadership & Service Coach

Minster Bank; Minster (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Minster Bank in Minster, OH is seeking an Assistant Branch Manager to support profit, growth, and customer service within bank policy. You will supervise Relationship staff, coordinate branch operations, and serve as a backup to the Branch Manager.

Responsibilities include identifying customer needs, explaining banking products, and ensuring excellent service with proper staffing and compliance with regulations.

Qualifications

• Broad knowledge of bank products and services.
• Solid knowledge of bank-wide regulations.
• Ability to lead a team to achieve sales goals while balancing customer needs.
• Efficient time management with minimal supervision.

Responsibilities

• Identify customer needs and collaborate on solutions.
• Explain features and benefits of banking products and services.
• Supervise and coordinate Relationship staff in branch operations.
• Serve as backup to Branch Manager as needed.
• Ensure high standards of customer service through proper staffing.

Skills

Broad bank product knowledge

Regulatory knowledge

Team leadership

Time management

Education

Associate's degree or equivalent

Job description

Minster Bank in Minster, OH is seeking an Assistant Branch Manager to support profit, growth, and customer service within bank policy. You will supervise Relationship staff, coordinate branch operations, and serve as a backup to the Branch Manager.

Responsibilities include identifying customer needs, explaining banking products, and ensuring excellent service with proper staffing and compliance with regulations.